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Bespoke Private New York Tours - CLOSED

Review Highlights
Beware - company out of business

We bought tour vouchers on Rue La La. Booked the chocolate tour and recived a confirmation from... read more

Reviewed 9 October 2011
Philadelphia, pa
Tour guide was a no show - STAY AWAY!!!

Bought a tour voucher through Rue La La. Had some trouble initially getting a response from... read more

Reviewed 2 October 2011
Read all 12 reviews
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Traveller Overview
  • Excellent16%
  • Very good16%
  • Average0%
  • Poor0%
  • Terrible68%
8 Oct 2011
“Beware - company out of business”
1 Oct 2011
“Tour guide was a no show - STAY AWAY!!!”
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1140 Avenue of the Americas, New York City, NY 10036-5803
+1 347-450-1605
Reviews (12)
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1 - 10 of 12 reviews
Reviewed 9 October 2011

We bought tour vouchers on Rue La La. Booked the chocolate tour and recived a confirmation from Leticia Burrell. Like the other reviewer, the tour guide was a no show. Trd to call Bespoke Tours and the number has been disconnected. Rue La La was...More

2  Thank savvyshpr
Reviewed 2 October 2011

Bought a tour voucher through Rue La La. Had some trouble initially getting a response from Letitia Burrell, the 'tour director'. Quick checked the reviews on Trip Advisor and thought the worst, that we'd been had. I eventually got a response from Letitia and ended...More

4  Thank sginmd
Reviewed 9 September 2011

I purchased my tour from Groupon and one for my friend. The first available date we could make was beyond the expiration date, but the Groupon was honored. The tour was fun, with a variety of different chocolate venues. I would prefer to have a...More

1  Thank Diane M
Reviewed 8 September 2011

I actually can't comment about the tour because the team from Bespoke never showed up or contacted me to reschedule. I was also forced into one date 9/311 when the information said selected dates between August and October. This company is a joke and should...More

3  Thank Peter G
Reviewed 31 August 2011

Bought it through Rue La La. Advertised Tuesdays and Saturdays as tour dates. When I went to book it the following week, I was told only three dates in the next six months were available. None were Tuesdays. After e-mailing the owner of the company,...More

3  Thank MaureenM762
Reviewed 19 August 2011

I am so disappointed with this company. I bought a Mother's Day package to take my mom on a tour and to have a stay at a Hilton from Groupon. I called Bespoke back in June and they said the tour would be August 20....More

3  Thank Kelly K
Reviewed 21 July 2011

I first found Bespoke Tours via a Groupon which gave me reason to investigate their website. I found that they do "custom" tours and was quite interested in shoe shopping in NYC so I called. I was told that a custom tour could definitely be...More

5  Thank ArkansasSpence
Reviewed 7 July 2011

This company is a disaster. No returning emails, phone calls. This is not luxury at all. Chasing after someone to get them to answer you, and then the way they ask you to sign the contracts. All of the fees. Its a scam. Book the...More

7  Thank elegantandlovely
Reviewed 14 June 2011

From the service to the tour itself and transportation, hands down, this is a perfect tour for just about everyone. I bought three of them! I have gone on the Haute Chocolate tour twice lol not just because of my love for chocolate but also...More

1  Thank Barbie1003
Reviewed 31 May 2011

Normally reviews are reserved for people having actually experienced the product, but here's my problem- I can't! The woman running the company takes forever to get back in touch & answers simple business-like questions with such rude and sarcasm ridden emails that when I forwarded...More

8  Thank GabrielleDeGrazio
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This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the