We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Macy's Herald Square

151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
Book In Advance
More Info
and up
Historic Tour of Macy's Herald Square
More Info
and up
Fashion Window Walking Tour in New York City
More Info
and up
New York Holiday Lights and Movie Sites Tour
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
  • Excellent43%
  • Very good33%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“shoe department” (31 reviews)
“black friday” (31 reviews)
Open Now
All hours
Hours Today: 9:30 AM - 10:00 PM
151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
Write a Review
Reviews (3,851)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 2,031 reviews

Reviewed yesterday via mobile

I recently went to visit Macy's mainly for the novelty of it. But ended up getting some great finds. I had a look around the woman's clothing and perfumes all reasonably priced. I ended up buying a coat from the Tommy Hilfiger concession. If you...More

Thank enmaline21
Reviewed yesterday via mobile

Great store, has great discounts and is always busy. You can easily spend half a day. It’s a bit all over the place - men’s clothes on different floors etc but worth moving around and finding what you need. Highly recommend for shopping.

Thank Carrie T
Reviewed 2 days ago

I don't know if it is, but what a great place. BUSY. Places to eat. Retail concepts within the store. Great selection. Unique items. Spend 2 hours here minimum. Food on site.

Thank msadler99
Reviewed 3 days ago

Used to mean something but not anymore - went in out of curiosity but nothing to appeal. Not really sure what it is trying to represent, may have been the original store but it seems to have lost its way.

Thank RonWamberal
Reviewed 3 days ago via mobile

There is something very nostalgic about Macy's. Their Christmas vibdiws, Santa winter wonderland is beyond explanation and their flower show is absolutely stunning. Good to know that they have wonderful products. There is an entire floor for plus size evening wear for women 14w and...More

Thank NicandB
Reviewed 5 days ago

Macy's at Christmas is a magical experience. The whole store is expertly decorated and you can find just about anything you want in the store. You can bring a stroller in, but it is hard to navigate the aisles with one.

Thank Ebazinam
Reviewed 6 days ago

Not what it used to be. That great Christmas association? Move on - especially if you want to order online. DISASTER!! Find a new holiday tradition partner.

Thank P S
Reviewed 1 week ago

Do NOT go to this department store during sale time unless you are desperate. It is a shambles. Being English I thought I would give it a try not realising it was sale time - Gordon Bennet bring back John Lewis and some sense of...More

Thank Bessiegal
Reviewed 1 week ago

This is a must see for anyone visiting NYC for the first time. Just about anything you would want to shop for can be found here. It tends to get very crowded during the Christmas season, so one should plan accordingly. The holiday windows never...More

Thank lauramkp2
Reviewed 1 week ago

Make sure you're there when they open the doors (10 AM on weekends) just for the experience of getting the employers salutes/applauds you when you enter the department store. Although the staff probably are "pretty tired" of this custom - it's very appreciated by the...More

Thank Fretel
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
Nearby Restaurants
Keens Steakhouse
5,416 reviews
.13 km away
Stella 34 Trattoria
794 reviews
.04 km away
Shake Shack
131 reviews
.11 km away
256 reviews
.13 km away
Nearby Attractions
Herald Square
205 reviews
.01 km away
Macy's Thanksgiving Day Parade
75 reviews
.07 km away
136 reviews
.15 km away
Ask a question
Questions & Answers
Elizabeth P
6 November 2017|
AnswerShow all 4 answers
Response from MerseysideTinkerbell | Reviewed this property |
It is just a shop so no you don’t pay to go in or use toilets. Obviously if you purchase anything then yes you have to pay!
Elizabeth P
6 November 2017|
AnswerShow all 3 answers
Response from Gary E | Reviewed this property |
Yes quite a few inside and out.
Jennifer G
15 September 2017|
AnswerShow all 10 answers
Response from Wendy M | Reviewed this property |
Plenty of toilets and yes you can eat here There's 2 restaurants I believe There's also a Macdonald's and a Aunt Annie's I wouldn't necessarily eat here We weren't impressed with the basement restaurant when we tried... More