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Macy's Herald Square

Certificate of Excellence
Neighbourhood:
Midtown
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Address: 151 West 34th Street, New York City, NY 10001-2101
Phone Number:
+1 212-695-4400
Website
Today
09:30 - 22:00
Open now
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Hours:
Sun 11:00 - 20:30
Mon - Thu 09:30 - 22:00
Sat 10:00 - 21:30
Description:

From its inception, Macy's Herald Square was a store unlike any other. Over...

From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.

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Book In Advance
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US$12.00*
and up
Historic Tour of Macy's Herald Square
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US$34.99*
and up
Fashion Window Walking Tour in New York City
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US$66.00*
and up
New York City Sightseeing Tour by Coach

TripAdvisor Reviewer Highlights

Read all 3,496 reviews
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    Very good
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    Terrible
Just Macy's!

Well, Macy's on Herald Square is huge! A very big department store, definitely a must see in NYC. Just don't go into the Rowland's Bar and Grill on the lower level. We were very... read more

4 of 5 bubblesReviewed 1 week ago
christpost
,
Ulm, Germany
via mobile
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3,496 Reviews from our TripAdvisor Community

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Showing 1,840: English reviews
East Midlands, United Kingdom
Level Contributor
36 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I've never seen a shop like it. A huge old school department store that you've seen in a millon films and tv programmes. You could spend a day wandering around, but thankfully there are some great staff working here who are only too happy to help. Some great bargains too especially if you head to customer service and get your... More 

Helpful?
Thank ChrisSlack
Ulm, Germany
Level Contributor
404 reviews
114 attraction reviews
common_n_attraction_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Well, Macy's on Herald Square is huge! A very big department store, definitely a must see in NYC. Just don't go into the Rowland's Bar and Grill on the lower level. We were very disappointed.

Helpful?
Thank christpost
Pickering, Canada
Level Contributor
14 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This is a beautiful store with so many options for shopping. You will find everything you need there for clothing etc. A little busy in the shoe departments but you need to be quick. Enjoyed this excursion and we took an Uber from our hotel

Helpful?
Thank deborah_longshaw
hull
Level Contributor
88 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Great store, lots of products on lots of floors, bargains can be found, constantly busy, definitely worth a visit.

Helpful?
Thank kyleehull
Malaga, Spain
Level Contributor
278 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

They nearly always seem to have a sale on and even when they do not there are lots of things on clearance. If you are a foreigner you can get the foreigners 10% discount card on floor 1 1/2, you need some sort of ID but a drivers licence is enough.

Helpful?
Thank AandM5864
Level Contributor
104 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I am a die hard Macy's fan and when I go to this store I feel like a kid in a candy store. The abundance of stock is overwhelming! Everyone is so friendly and check out is easy! Tips: - you must use the old wooden escalators, at least on your way up before you have bundles of packages. They... More 

Helpful?
Thank ShaneSellsSeashells
Sydney, Australia
Level Contributor
764 reviews
242 attraction reviews
common_n_attraction_reviews_1bd8 272 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We always head to Macy's at least once on a trip to the city. It's always good for a sale or three and even the everyday prices on mid range clothes and shoes is far ahead of Australia it's not funny. Service is generally much better than Century 21.

Helpful?
Thank Riddoch88
Cardiff, United Kingdom
Level Contributor
40 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

I'm not a fan of shopping anyway, but I thought it worth a look. There were some interesting moments (ancient wooden escalators!) but all in all it was pretty underwhelming. Decorations were a bit dilapidated, and the upper floors were pretty scruffy.

Helpful?
1 Thank Joe E
Yorkshire
Level Contributor
133 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The last time I was at Macy's was 6 years ago and I wasn't very impressed. It was scruffy and untidy and not what I expected! Fast forward to 2017 and what a transformation, a cross between a high end Debenhams and selfridges in England. More affordable but still with the designer brands and sections. The Macy's mini store has... More 

Helpful?
Thank Jetsetters5
Ireland
Level Contributor
174 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Any time I went to Macy's on previous visits I came out of there with my hands loaded with bags, this didn't happen last week when in New York which was very disappointing. Their Petite section is gone and is supposed to be spread throughout the store but I only found one Petite section which was in Ralph Lauren and... More 

Helpful?
Thank CarrigGirl

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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