GO Airlink NYC
GO Airlink NYC
3
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Tours & experiences
Explore different ways to experience this place.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles2,893 reviews
Excellent
1,029
Very good
386
Average
211
Poor
216
Terrible
1,052

Ron M
1 contribution
5.0 of 5 bubbles
Jun 2024 • Couples
Rich (driver number #654) was great he really helped us get to our location on time and he was super friendly. I would definitely recommend
Written 18 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

A G
1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
I booked a shuttle service with Go Airlink from my hotel in Manhattan to LGA. Time for pickup was delayed due to traffic so after calling them they arranged an upgrade sedan pickup right away. Antoine was my driver and couldn’t of asked for a more pleasant experience. An amazingly kind guy to chat with. Thank you so much for your everlasting kindness.
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us! We're pleased to hear that despite the initial delay, you enjoyed an upgrade to a sedan and had a pleasant ride with Antoine. We appreciate your kind words about his service and your overall satisfaction. Thank you for choosing GO Airlink NYC!
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rochelle G
1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
GO Airlink is a wonderful service! They are well organized, reliable, very affordable, and very professional. I highly recommend them for transportation to and from NYC airports! The drivers are courteous, and their website makes it easy to schedule a ride.
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your glowing recommendation! We strive to provide a well-organized, reliable, and professional service at GO Airlink NYC. We're delighted that you found our transportation service to and from NYC airports affordable and our drivers courteous. Your feedback means a lot to us, and we look forward to serving you again in the future!
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

D J
1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
I had booked shared shuttle ride from JFK. For some reason the shuttle was not available, but I got free upgrade to private vechicle.
The communication with the driver was very easy through the web app, the driver was on time and the journey was good.
Exellent experience. Thank you GO Airlink NYC!
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your excellent experience with us! We're glad to hear that you enjoyed the free upgrade to a private vehicle and found the communication with the driver easy through the web app. We appreciate your kind words and look forward to serving you again.
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Debbie S
1 contribution
5.0 of 5 bubbles
Jun 2024 • Solo
Excellent on time service with great communication. Upgraded to private car since I was the only one going to LGA at my selected time.
Written 12 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review! We're pleased to hear you enjoyed our timely service and great communication, as well as the upgrade to a private car. We appreciate your support!
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hp7
Johannesburg, South Africa9 contributions
4.0 of 5 bubbles
Jun 2024 • Family
Made a booking morning I had to leave and service from the consultant to the driver was good. Only issue was I requested a pick up at 1 25 pm but due to the parade on 9 June many roads were closed off so company suggested I leave earlier for the airport so I had to wait at JFK 3 hours extra before I could check in for my flight , this time I could have spent in Manhattan. However the company did upgrade me at no extra cost from shared ride to private vehicle which was appreciated. I will definitely use GO AIRLINK NYC again for my transfer … safe and reliable service.
Written 12 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback and for choosing GO AIRLINK NYC. We're glad to hear you appreciated the upgrade and found our service safe and reliable. We apologize for the inconvenience caused by the early pickup due to the parade. We look forward to serving you again in the future!
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DaCoachNZ
Auckland, New Zealand3 contributions
5.0 of 5 bubbles
May 2024 • Couples
Service was excellent. Pick up was at Newark Int’l and as soon as we collected our luggage we went to the collection spot (check details on the booking site, this will say where to go) then called their hotline to be picked up. 10-15mins later the driver collected us and being a shared collection he picked up passengers at all terminals which was okay and proceeded to our hotels. Enroute, we were the last to be dropped off but within the hour or so. This was okay as the driver gave a little insight of places to visit etc like a tour guide.. The van was clean and driving was excellent. Definitely recommend using their services for a hassle free experience, it started our holiday off on the right foot.. thanks team!
Written 12 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your wonderful review! We're thrilled to hear that our service helped start your holiday on the right foot and that you enjoyed the ride and recommendations from our driver. Looking forward to servicing you again soon!
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lemmus
Lincoln210 contributions
3.0 of 5 bubbles
May 2024 • Solo
Pre-booked return transfer booked via Supershuttle but provided by Go Air Link. Transfer from JFK to Manhattan was no problem. I called from the courtesy phone as instructed, was asked to take a seat and driver arrived to collect me within a few minutes. Spent quite some time dropping others off in Manhattan but I expect that with a shared shuttle. Very happy with that part. However driver did not show for the return pick up and when I called the company they said I was a no show which was untrue, I had been standing outside since 10 minutes before the advertised time slot. Apparently the driver called ahead and I didn't answer, probably because it's a UK number and I suspect he/she didn't dial 0 44 first. Not answering the phone does not mean I am not waiting and the driver should still have come to the hotel. The woman I spoke to was polite and respectful but said she could do nothing as I was marked as a no show. So I got a cab to JFK instead and complained when I got home. To be fair they did refund my fare without any argument which suggests they knew they didn't have a case to argue. The shuttle costs about $45, a cab at the time I went was $74 so I would suggest a cab if you can afford it.
Written 6 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Lemmus, Thank you for your feedback. We're glad you had a positive experience with your initial transfer, and we apologize for the inconvenience with your return trip; we're addressing this issue to ensure better service in the future.
Written 9 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dawn W
1 contribution
5.0 of 5 bubbles
May 2024 • Family
Go Airlink was wonderful! Highly recommend! We booked Go Airlink shared transportation through their website for transport to & from Newark airport to a Manhattan hotel. Both times the drivers (Kevin & Lahcen) were on time and readily communicated with me to ensure we met up as quickly as possible. Both were very professional and the vans were clean.
Written 26 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Go Airlink and that our drivers, Kevin and Lahcen, provided timely and professional service. We appreciate your recommendation and look forward to serving you again in the future.
Written 2 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rick
New York City, NY1 contribution
1.0 of 5 bubbles
May 2024 • Solo
I booked a transfer for my sister and she was so pissed coz she had to wait more than an hour before she was picked up and the driver had to stop in all terminals before the transfer actually took place. The first agent told me that she was picked up and then my sister called to tell me that she was still in the airport waiting for her driver, I then called again and SY hung up on me twice. I was a bit chill when I spoke to SY but got furious because he hung up on me not just once but twice! This person is awful, he should be fired, can't even explain why and what happened. I then spoke to another agent and reported the situation, she was able to explain things, can't blame her being almost mad because I was bad mouthing the company and her. I am telling profanity words but hopefully she reported the situation and SY. Wish to see progress on my complaint I have recording the conversation. You can check the reservation 641421.
Written 17 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, I apologize for the inconvenience your sister experienced with our service and the frustration caused by our agent's behavior. This is not the level of service we strive to provide. We take your complaint seriously and will investigate the situation, including reviewing the call recordings. Rest assured, appropriate actions will be taken to address this issue. Thank you for bringing this to our attention, and we appreciate your patience.
Written 2 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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GO AIRLINK NYC: All You Need to Know BEFORE You Go (with Photos)

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