One World Observatory
One World Observatory
4.5
Architectural BuildingsLookoutsObservation Decks & Towers
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
10:00 AM - 7:00 PM
About
There are a million things to experience in New York City, but there’s only one way to see them all at once. You can start by hopping a Sky Pod to the top of the tallest building in the Western Hemisphere. There, 102 stories up, find yourself face-to-face with New York’s iconic skyline. Maybe you’ve seen views of the city before, but never quite like this. Walk the three sprawling levels of the Observatory and discover surprises along the way. Drop into the café and grab a bite to eat. Step onto the Sky Portal and stroll high above the crowded streets. Take an interactive guided tour of the city with the help of our Skyline Concierges, available to answer any questions you might have about New York’s long and storied history. And don’t leave without stopping by the One Mix bar for a glass of celebratory prosecco and one last look toward the horizon. See for yourself why One World Observatory is truly An Experience Above.
Duration: 1-2 hours
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Top ways to experience One World Observatory
The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Chambers St • 4 min walk
  • Cortlandt St • 5 min walk
Reach out directly
See what travellers are saying
  • CoisDeZweed
    Bergen op Zoom, The Netherlands861 contributions
    4.0 of 5 bubbles
    Visit when it's dark
    We visited when it was dark, because we visited the empire state building the day before during daylight. It is really beautiful seeing the city with all the lights. Also the view compared to the empire state building is very different.
    Hi, It’s great to hear you enjoyed your time with us! Our views truly are spectacular, they never cease to amaze us. We really appreciate you taking the time to share your experience. We hope to see you again soon. Sincerely Delfin General Manager One World Observatory
    Written 4 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled as a couple
    Written 28 April 2023
  • Fred M
    1 contribution
    5.0 of 5 bubbles
    Fantastic experience!
    We had an amazing tour led by Emma Guest-Consales! She was extremely passionate and knowledgeable about One World Trade Center and the wider city. Her insight made a once in lifetime experience even more enjoyable. Would highly recommend booking a guided tour to get the most out of this landmark. It’s an absolute must-see in New York. The views simply don’t get higher or better than this!
    Hi, Thank you for taking the time to leave a review and thank you for sharing such positive comments about Emma, we will share your kind words. We appreciate you choosing us to visit. Until next time! Sincerely Delfin General Manager One World Observatory
    Written 4 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled with friends
    Written 1 May 2023
  • Tammy T
    14 contributions
    4.0 of 5 bubbles
    Great views
    Only needed about 30 minutes to see everything we wanted to see. Virtual/360 degree tour is worth it if you want to know about the skyline of NY and what the buildings you're looking at are. Food is very expensive so we did not eat there but food is available - restaurant opened after 1pm, cafe was open in the morning when we went. Great elevator ride with 3-D video views. Full 360 degree views of the NY skyline.
    Hi, We appreciate you sharing your feedback. Our team works hard to deliver an excellent experience to compliment the views. Glad to hear we were able to do just that. We hope you’ll visit us again soon! Sincerely Delfin General Manager One World Observatory
    Written 4 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Written 3 May 2023
  • MissW83
    York, United Kingdom14 contributions
    5.0 of 5 bubbles
    Amazing views
    One of the highlights of our trip and very much a last minute decision after leaving the 9/11 memorial and museum. Elevator ride was an experience in itself and the initial reveal is amazing. Fantastic views, we could of spent a few hours up there if it wasn’t for the extremely overpriced food and drinks!
    Visited April 2023
    Travelled with friends
    Written 14 May 2023
  • EssexBetty64
    Essex, United Kingdom505 contributions
    4.0 of 5 bubbles
    Amazing views.
    We bought our tickets before we left uk and paid extra for time 13.00-17.00 so we didn’t have to clock watch as we were due at Statue of Liberty first. Loved the views. Had coffee and cakes at the top would of been nice to sit down but it was standing at tables only. Apart from that we enjoyed our visit,
    Visited May 2023
    Travelled as a couple
    Written 9 June 2023
  • Cherylcrane
    Mokena, Illinois5 contributions
    5.0 of 5 bubbles
    Mirror mirror on the wall — and everywhere else
    This was such a sensory experience. Mirrors on walls, pillars, floor ceiling, EVERYWHERE! People leaning against everything vertical and laughing. I took a dozen pictures of couples trying to take a “selfie” cause they were so enamored with the moment.
    Visited June 2023
    Written 15 June 2023
  • Wandering_Freee
    Northport, New York1,001 contributions
    4.0 of 5 bubbles
    Beautiful Views
    We did the standard ticket. It was prefect. I bought it on Groupon for $33 you could select any date or time. The elevator ride up and down is really cool. It's about 45 seconds and gets you up 100 floors. The views are spectacular. There are options to have your photos taken if you want for a cost. There is a restaurant up on top and a gift shop. Only down side is the views are from inside and behind glass.
    Visited June 2023
    Travelled with friends
    Written 21 June 2023
  • Brad T
    5 contributions
    4.0 of 5 bubbles
    Rude responds from staff member
    Great view of New York and all burrows, the only disappointment was when I asked a staff member if could stay and watch the introduction again. I was rudely told no and to exit the room straight away. Staff need some trains in interpersonal skills.
    Visited July 2023
    Written 12 July 2023
  • Anna85000
    Maidenhead, United Kingdom96 contributions
    4.0 of 5 bubbles
    Great views
    We really enjoyed the experience. Very quick elevator, and great views from the top. It was very quick getting in - unlike other observatories there were hardly any queues to get in. There is glass all around (no outside area) hence reflections can be a problem for pictures, they advise to put phone cameras close to the glass. We wanted lunch and came across the cafe. So we grabbed food there but then realised there was a sit down restaurant next to the cafe, which we would have preferred. This is not clearly marked prior to entering the cafe area, which is a shame. We had a sandwich and then proceeded to go for drinks at the bar afterwards (it is not possible to bring food purchased at the cafe in the bar area !). Bar is a little expensive, but worth it given the great views ! Nice gift shop, with friendly staff. The main negative in our experience : one staff member was extremely rude after we got out of the elevator, telling us off for taking a picture and asking us to "move, move, photos can be taken on the next level" - if that is the case then it should be sign posted, as it is not necessarily obvious to people visiting for the first time. I don't think it is appropriate to shout at paying customers. My daughter was scared of this shouting !!
    Visited July 2023
    Written 22 July 2023
  • Don D
    Charlotte, North Carolina276 contributions
    5.0 of 5 bubbles
    New view of New York and harbour
    Grandkids loved seeing New York from the Observatory. Well worth it although not cheap but package on line saved us some money. The whole process very seamless. People very nice. Prices of food and water as high as the building
    Visited July 2023
    Written 28 July 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles29,061 reviews
Excellent
20,334
Very good
5,559
Average
2,031
Poor
691
Terrible
446

Ramesh A
Kitty Hawk, NC18 contributions
5.0 of 5 bubbles
Located in the financial district, this became sensation and an alternate to the empire state views. This is a little expensive, but we'll organize cleaner space and less crowded, but on a clear day, you get mesmerizing views. There are kiosks to purchase the tickets, and they have packages, but we took the basic package, which should be good enough.
The staff is friendly and explained the entire process. The elevator ride was nice. My friends visited with me from the UK and didn't like this place, but i felt much better compared to Empire State on views perspective. We watched sunset and it was beautiful. So plan accordingly you can watch sunseet and then lights of newyork city.
There are restrooms at both the ticket level and observatory level. There is a store in the observatory level to purchase souvenirs,travel needs, etc.
This is one of the most beautiful places, and must visit areas if you like the entire view of New York.
Written 17 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stephady2006
Katoomba, Australia11 contributions
3.0 of 5 bubbles
Apr 2024 • Family
The observatory is incredible but our experience was ruined by an extremely rude staff member in the gift shop. She has curly hair parted in the middle. She yelled at us for not using her register. Quizzing us on why we didn't line up at her register. Then rudely said I know you saw the sign saying card only but you still try pay cash. She was rude and aggressive and we were taken aback. Only rude person we have encountered on on holiday to New York from Australia. Time to retire love.
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Margaret L
2 contributions
3.0 of 5 bubbles
Apr 2024 • Family
Due to the weather, there was little to no view at all. The access up to the 102 floor was quick, very organized team. Disappointed with the view but worth it on a nicer day.
Written 15 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Terence B
Toulouse, France8 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
An astonishing sight and really well staged! Watching the whole town Up to the One WTC makes us feel like the king of the world.
I would like yo thanks especially Yohanna, working AT "Guest services desk" who had been very helpful and livrable, when I had a problem with my Pass before I entered.
I recomand the One WTC!!!
Written 11 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luisloera9
Washington1 contribution
5.0 of 5 bubbles
Apr 2024 • Family
Great customer service by Devana. She noticed I was struggling bc I my phone had almost no charge so she kindly offered to charge it and she saved our trip! Great customer service and great human being.
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julie C
Kent, UK432 contributions
5.0 of 5 bubbles
We had pre-booked tickets which meant we did not have to wait to get in. The entry process was very well organised, and we felt all the instructions were clear.
The lift journey was a history lesson, using all available time to tell you things about the development of Manhattan.
The theatre before entering the observation decks was wonderful - made everyone ‘ooh’ and ‘ahh’.
The views were spectacular, and the use of technology was great to identify landmarks, something that is missing from many attractions.
We thoroughly enjoyed our visit, and would highly recommend going.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Topper03
Kentucky115 contributions
4.0 of 5 bubbles
Apr 2024 • Family
Sadly, no fault of the attraction itself. We had $285 in tickets with zero visibility minus the clouds moving randomly. I would suggest waiting until the night before or the day of to purchase your tickets for this attraction because if it rains or has fog issues, you’re not gonna be able to see anything and I know the view would’ve been stunning otherwise. Now graciously, they offered us to move our ticket to the next day but unfortunately, we only had one day in New York and couldn’t do that. At 10:30 AM a lady spoke on one of the observation decks and gave a lot of information about New York and the different things you could see and things you could do. She did a really good job and was very informative. So I highly recommend hanging around and listening to her talk. I’m sure they probably do this several times throughout the day but we happen to be there for 10:30 speaking.
Written 6 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne B
1 contribution
5.0 of 5 bubbles
An amazing day for me and my Family. The views are out of this world and the introduction is breathtaking if not a tear jerker moment. So proud of this city and our country. Oh, and you must stop in for a bite afterwards at the cafe. The food is some of the best in NYC and the service is impeccable. Our server Axel was not only professional but extremely kind and knowledgeable!
Written 4 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelingSoccerLoon
Saint Paul, MN3,587 contributions
5.0 of 5 bubbles
Apr 2023 • Couples
Excellent 3 story observation deck on the 100th-102nd floors of One World Trade Center which was constructed on the site of the former World Trade Center complex that suffered the horrific terrorist attack on 9/11. This is the tallest building in the US and in the Western Hemisphere and is the 7th tallest in the world. The 360-degree views of NYC including of Manhattan, the surrounding boroughs and of the New York Harbor are amazing. The ride up and down in the elevator is quite an experience in itself depicting the transformation of the city since its founding. Although it is all enclosed, the windows in the observatory are from floor to ceiling. Not as nostalgic as the Empire State Building and missing the adrenaline of being outside, but the views from One World Trade Center are probably the best in the city. We chose the more expensive timed entry skip the line tickets. As it turns out, this was unnecessary on a weekday morning in April when we visited as lines were short. They may be more useful during busier times such as weekends or at sunset. A visit here is not just enjoying some amazing views but it is quite moving as it is a celebration of the resilience of the city and country following the devastating attack that took place in 2001.
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Malcolm M
8 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
Great views and a large 360° observation floor allowed us to see familiar landmarks. The tablet that was part of the combination ticket was not very useful. It was trying to point out landmarks so far away and so obscured by other buildings that we could not really see them well. Better to just look and marvel at the nearby sights. The floor has a complete gift shop. The clear view was spectacular.
Written 25 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ONE WORLD OBSERVATORY: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about One World Observatory





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