Hard Rock Cafe New York
Hard Rock Cafe New York
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles1,640 reviews
Excellent
653
Very good
492
Average
236
Poor
132
Terrible
127

Sarah C
Preston, UK9 contributions
2.0 of 5 bubbles
Apr 2024 • Family
We were massively disappointed with our visit to Hardrock Cafe NYC, we have visited Hardrocks all over the world as it is our teenagers favourite place. We arrived to be told there was an hours wait, which was fine we expected this, so we had a look around and waited in the seating area. We were shown to a high table even though there was plenty or regular tables available. Our table was directly in front of the DJ so it was very loud and we had little space. We placed our order with a waitress who was very uninterested and not friendly. Our food arrived and 3 out 4 meals were cold so we struggled to find any staff so that we could explain, we finally found someone and sent the food back. Our food was replaced but when it was returned the order was wrong so we had to send my sons meal back again. Our waitress was nowhere to be seen. Eventually she reappeared with our bill but just placed it down because she said she was leaving. This was our worst meal and experience during our weeks stay in New York.
Written 11 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam N
Stockton-on-Tees, UK10 contributions
4.0 of 5 bubbles
Apr 2024 • Couples
Food and service both amazing. Drinks also amazing! Would go back! Really enjoyed our night there. The only thing was the drunk guy at the bar staff seemed to have no control he was dancing all over and running up to family’s who where trying to enjoy there night. He was shouting and singing extremely loud. Several complaints made but nothing actioned by bar staff. It didn’t bother us but did other people. Our night was still good!
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Peta P
Sidcup, UK520 contributions
5.0 of 5 bubbles
Lovely food with fabulous service by Jose (I think that was his name) very attentive and super friendly. Atmosphere was great with good music and the decor was nice to walk around and have a look at.
Written 31 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie N
Sunderland, UK167 contributions
3.0 of 5 bubbles
The restaurant was almost empty but they seated at the back next to the kitchen and proceeded to knock into my husband. The server was pleasant and helpful and the food was ok.
Written 2 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sam m
1 contribution
5.0 of 5 bubbles
Feb 2024 • Friends
The cocktails were lovely. The whole experience was made 10 times better by our server Charlie. Who was a great host!! He was extremely friendly and helpful and didn’t want us to leave!
Written 26 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark
Boston, MA28 contributions
3.0 of 5 bubbles
Feb 2024 • Family
Food was decent. Prices were high but typical for Times Square. Displays and decor were typical for a Hard Rock Cafe. It was a very average experience. Nothing was particularly great or noteworthy but nothing was bad either.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lorraine W
Oldmeldrum, UK26 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Service was really good. Food was probably the best we had in New York during our short visit. Really good options and high quality. Highly recommend booking in advance but we turned up and only waited 20 mins at the bar before we got a seat, around 5pm
Written 23 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bogotarocks
London708 contributions
4.0 of 5 bubbles
Jan 2024 • Family
Iconic HRC in Times Square and managed to walk in without a reservation. Pretty fun in there and food was decent. Service was a little slow and needed to keep going to the bar to get refills.
Written 3 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rebecca
Dublin, Ireland29 contributions
4.0 of 5 bubbles
We decided to dine here in the afternoon after arriving in New York from Dublin. We were served by Janet who was lovely, the food was tasty and the atmosphere was great. Would definitely recommend and will return. Only downfall was the woman who showed us to our seat (from the feel of things, she hated her job).
Written 15 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie C
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
We reserved a table about 2 months prior to going as we were a party of 6 and wanted a table at 6.30pm. It gets very busy here expect queues to be seated if you don’t have a reservation. The wait was approx 45 mins to an hour for no reservation.
We had the Beyoncé table and a brilliant server. The ambience of the place is great with a rock vibe. We had prepaid for the acoustic menu through trip advisor and feel it was worth the money as it includes a soft drink, main and dessert. We gave our vouchers to the server and he told us what we could order. There was plenty of choice of burgers, sandwiches and salads but it didn’t include any speciality as that would be on the electric menu offer. The food was great and the fries were the best we’ve had during our whole stay in New York! After our mains we were brought 6 brownies as our included dessert. This was chefs choice on the menu and there was no other options for our offer but suited us all fine.
Really enjoyed the food, atmosphere and service. Would definitely go again!
Written 7 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HARD ROCK CAFE NEW YORK: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hard Rock Cafe New York

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