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Philadelphia Trolley Works

1350 Schuylkill Ave, Philadelphia, PA 19146-3200
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US$32.00*
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Philadelphia 27-Stop Double Decker Tour Pass
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US$120.00*
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Overview
  • Excellent65%
  • Very good23%
  • Average4%
  • Poor4%
  • Terrible4%
Travellers talk about
LOCATION
1350 Schuylkill Ave, Philadelphia, PA 19146-3200
Ways to Experience Philadelphia Trolley Works
from US$32.00
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from US$120.00
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from US$32.00
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from US$179.00
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Write a ReviewReviews (151)
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"the double decker bus"
in 6 reviews
"trolley tour"
in 5 reviews
"highly recommend this company"
in 2 reviews
"these guys"
in 2 reviews
"driver"
in 29 reviews
"stops"
in 25 reviews
"sights"
in 11 reviews
"van"
in 3 reviews
"highlights"
in 4 reviews
"concert"
in 4 reviews
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1 - 10 of 146 reviews

Reviewed yesterday

I reserved a 54 person bus a 24 showed up people were standing in the aisle and scrambling for rides with other guests - Uber did well. Told ray - we'll look into it. It must be hidden in the Delaware because they can't seem...More

Thank elizabethsossaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 3 days ago

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 2 weeks ago

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 5 February 2018

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 6 February 2018

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

We really enjoyed the 90 minute tour on the double decker bus. We even took it twice! What was disappointing was the pick up from the zoo. I called to confirm the location, which was across a large intersection from the zoo. My daughter and...More

Thank Crystal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 28 October 2017

Hello Crystal T, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. Your feedback is important to us. I am pleased you enjoyed the double decker tour so much that you even rode it twice. I apologize that your wait...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

We did the big bus tour with the open top double decker bus. It was a great way to see the city and not have to worry about driving. Our guide was great and knew all of the history. You can get on or off...More

Thank pjfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 10 October 2017

Hello pjfine, Thank you for choosing Philadelphia Trolley Works & Big Bus Tours, and for your review. I am pleased you enjoyed the tour! Thank you for acknowledging your guide. Our guides strive to provide an informative and engaging tour.

Report response as inappropriate
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Reviewed 21 September 2017

One of the best trolley tours I've ever been on. I'm from the Philadelphia area and I still learned so much and saw parts of the city I've never seen before! Great staff and overall experience!

Thank 454heather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 22 September 2017

Hello 454heather, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your trolley tour and found it a "great experience." Thank you for acknowledging our staff. They strive to provide the best tour experience possible.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Our company used their bus to go to a concert and it was amazing. The bus was super clean and the bus driver was extremely professional! I highly recommend using the Philadelphia Trolley Works for a great experience!!!

Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 22 September 2017

Hello Joseph B, Thank you for your review, and for "highly recommending" Philadelphia Trolley Works. I am pleased you found our transportation service a "great experience."

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

I'm so glad we were able to find Philadelphia Trolley Works! We've had so much trouble with previous transportation companies, but they were no disappointment! The specific bus that we chose was clean, safe, and reliable; and our driver was friendly and professional. This company...More

Thank ShannonDMonk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 22 September 2017

Hello ShannonDMonk, Thank you for choosing Philadelphia Trolley Works and for your review. I am pleased we were able to accommodate your event transportation needs. We look forward to working with you in the future.

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Reviewed 21 September 2017

I have used this company multiple times and they have never steered me wrong! Their customer service is amazing! My most recent experience was a girls night out from New Jersey to Philadelphia and my group was extremely impressed. Our driver showed up early, got...More

Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela M, Manager at Philadelphia Trolley Works, responded to this reviewResponded 21 September 2017

Hello Kelly C Thank you for choosing Philadelphia Trolley Works and Big Bus Tours. We are pleased that you found your experience "impressive" and our customer service "amazing." We look forward to accommodating all your future transportation needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
lewiscrew3
12 July 2017|
Answer
Response from Pamela M | Property representative |
Hello, the first tour of the day leaves 5th & Market Sts at 9:30 am. If you board the first or second tour of the day, you should, barring unforeseen circumstances, have enough time. The tour takes about 90 minutes.
0
Votes
janac576
21 April 2017|
Answer
Response from Pamela M | Property representative |
Hello janac576, You can exchange the City Pass voucher at the Big Bus kiosk at our Stop #6, outside the Marriott hotel at 12th & Filbert Sts. One of our sales representatives will be happy to assist you with that.
0
Votes
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