We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Empire Vacations Day Tours

19 Hutton Ave, West Orange, NJ 07052-4803
+1 973-618-0049
Website
Save
Review Highlights
WE SAW WHAT WE CAME TO SEE - GREAT TOUR - PART 2

WE SAW WHAT WE CAME TO SEE - GREAT TOUR - PART 2 4-Day American Heritage Tour of Philadelphia... read more

Reviewed 2 October 2017
Kenaohp
,
Main Beach, Australia
Did not meet our expectations

When we booked we did not know that it was Memorial Day in the US nor had we ever heard of the... read more

Reviewed 26 June 2017
gillianukAus
,
Ashby-de-la-Zouch, United Kingdom
Read all 31 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent44%
  • Very good12%
  • Average3%
  • Poor19%
  • Terrible22%
Travellers talk about
LOCATION
19 Hutton Ave, West Orange, NJ 07052-4803
CONTACT
Website
+1 973-618-0049
Write a Review
Reviews (31)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 24 reviews

Reviewed 2 October 2017

WE SAW WHAT WE CAME TO SEE - GREAT TOUR - PART 2 4-Day American Heritage Tour of Philadelphia, D.C. & Niagara Falls Part Two: Two day tour to Washington from New Jersey This 4-Day American Heritage Tour of Philadelphia, D.C. & Niagara Falls was...More

Thank Kenaohp
Reviewed 26 June 2017

When we booked we did not know that it was Memorial Day in the US nor had we ever heard of the motorcycle rally that takes place. We were not advised of this issue and were not given the opportunity of rebooking until we had...More

Thank gillianukAus
EmpireVacationsInc, Director of Sales at Empire Vacations Day Tours, responded to this reviewResponded 28 June 2017

Thanks for your comments as we always hope to do better. We are happy that you were able to see and experience everything as promised. We are sad that it was busy that particular weekend and that it rained some but these are outside of...More

Reviewed 24 July 2015

We are visiting USA from Australia and found this tour through website. The 5 days tours with Empire Vacation was excellent based on the knowledge and keenness of our tour guide Joseph to share his experience with us and the smooth driving of our driver...More

4  Thank Polly284
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thanks for the feedback Polly! It is very appreciated and your notes are taken to heart.

Reviewed 6 July 2014

Although I researched tours to Niagara Falls from New York online, I booked this one by telephone. My reservation was handled efficiently and accurately. Whenever I phoned in to ask questions about the tour, I was treated courteously and professionally. This tour offered more than...More

2  Thank maryg941
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thank you very much for your feedback. It means a lot to us. Cheers!

Reviewed 25 April 2014

we did the Boston in a day trip in April. At the best it was a nice bus drive . As far as being a tour it certainly was not. Problems: 1. Guide with minimal knowledge or tour skills or at least not interested in...More

Thank pam6
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thanks for sharing your experience. We have no record of your having written to us and the overall ratings from other clients was very high for this very tour so we are more than curious to learn more about your experiences. Thanks for taking your...More

Reviewed 13 April 2014

Avoid it like the plague. If you really want to see Boston at least stay overnight - it is simply too far away from New York to contemplate doing it in 1 day. The staff are helpful and nice enough (although one of the guides...More

Thank RNS1971
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thanks for your writing your opinion as we strive to do our best. The one day Boston tour is a long tour but it is the only chance for many of our prized guests to see Boston from NY with limited time. We also have...More

Reviewed 25 October 2013

My wife and I had an unforgettable experience. We joined the tour in Los Angeles for five days, the tour included San Francisco, Vegas and more impressive places. There was very positive dynamics in the group, we enjoyed very much from the trip. I would...More

1  Thank Yakov D
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thanks so much for the feedback! Cheers!

Reviewed 22 October 2013

This tour was of the most disorganized I have ever been on. The tour changed the itinerary of what I paid to see,skipping an entire Canyon which was open. The tour guides were routinely an hour late for the start times of the day and...More

Thank T0shiba72
EmpireVacationsInc, Manager at Empire Vacations Day Tours, responded to this reviewResponded 24 October 2013

Dear Mr XXX, Thank you for your review of the Western Deserts Tour on Oct 01, 2013. This was the first day of the shutdown of the government. Due to the shutdown all of the parks and sites in this tour were closed. Our company...More

Reviewed 9 October 2013

My parents came back two weeks ago from a trip in the West, under the direction of Eli and Dorit. We would like to thank you for a wonderful trip and a great experience. The training was professional and warm all the way through and...More

2  Thank AS1300
Reviewed 18 September 2013

Went on our much anticipated day trip to Washington today and have to say we were bitterly disappointed. The main issue was our tour guide Emmanuel. He was totally disengaged, poorly prepared and had no personality. I have read other reviews and perhaps our disappointment...More

2  Thank goldcoastbetty
EmpireVacationsInc, Owner at Empire Vacations Day Tours, responded to this reviewResponded 3 January 2016

Thanks for letting us know your feedback. On this day traffic was a little tougher than normal resulting in longer drive times. Unfortunately this is not something we can control. The one area that we pride ourselves is not accepting kickbacks and commissions. Our guides...More

Nearby
Nearby Restaurants
Bella Italia Restorante
29 reviews
.81 km away
Southern Comfort Cafe
20 reviews
.90 km away
Don Juan Restaurant
7 reviews
.48 km away
Benji's Taqueria Mexican Grill
8 reviews
.54 km away
Nearby Attractions
Thomas Edison National Historical Park
393 reviews
1.28 km away
South Orange Performing Arts Center
34 reviews
3.62 km away
Turtle Back Zoo
709 reviews
3.12 km away
South Mountain Reservation
112 reviews
3.91 km away
Questions & Answers
Get quick answers from Empire Vacations Day Tours staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit