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Jacksonville Zoo & Gardens

Certificate of Excellence
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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number:
+1 904-757-4463
Website
Today
09:00 - 18:00
Closed now
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Hours:
Mon - Fri 09:00 - 17:00
Sat - Sun 09:00 - 18:00
Description:

This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 2,261 reviews
Visitor rating
  • 1390
    Excellent
  • 650
    Very good
  • 120
    Average
  • 36
    Poor
  • 24
    Terrible
great family day out

we visited here with family just after the hurricane. Everything was open as usual and was in good shape. a large selection of animals and loads to keep the kids busy. make sure... read more

4 of 5 bubblesReviewed today
spamdodger
,
Thorpeness, United Kingdom
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2,261 Reviews from our TripAdvisor Community

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Showing 2,220: English reviews
Thorpeness, United Kingdom
Level Contributor
42 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed today NEW

we visited here with family just after the hurricane. Everything was open as usual and was in good shape. a large selection of animals and loads to keep the kids busy. make sure you pack insecticide though, as you can imagine with the heat and smells etc there are alot of midges about. a jetty is available to take you... More 

Helpful?
Thank spamdodger
Florida
Level Contributor
33 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed today NEW via mobile

The jacksonville zoo has been built up nicely over the years. I've just not a fan of seeing these beautiful animals in such small places. The cheetah for one, doesn't look like he has any room to run. Makes me sad :(

Helpful?
Thank Emily C
Jacksonville, Florida
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

I'm becoming very disappointed about how some of the animal exhibits are beginning to look, such as the Florida Loop and the apes exhibits. In the Florida Loop the exhibit for the beaver and otter is looking very much in need of a serious clean up and refresh. The viewing area has become dingy and less than attractive. The water... More 

Helpful?
Thank yyyy1s
Jacksonville, Florida
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I have a yearly membership to the Jacksonville Zoo so I visit several times a year usually with the grandkids, they love the carousel and train, pet the stingrays last ( bring a change of dry shirt for the ride home)! I always hit the children's park on the way out (take swimsuit in the summer for water park)and set... More 

Helpful?
Thank Pirates1mom
Jacksonville, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

The Jacksonville Zoo may not have as many or varied exhibits as larger zoos, but its pleasant setting help make it a fun experience. From a high boardwalk, you'll view rhinos grazing and a small lion pride basking in the sun. The walk to see the tigers takes you by a bamboo garden overlooking the St. Johns River. Most animals... More 

Helpful?
Thank c T
Florida
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I've been to zoos in other cities and this zoo is probably in the top 10, IMO. It's laid out so that everything is easy to find, it's clean, the employees are friendly and helpful. Great place for company picnics and field trips. Ample parking.

Helpful?
Thank koochmar
Jacksonville, Florida
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Always enjoy ourselves and the membership is so worth it. Especially during the summer months. Let the kids play in the splash pad area.

Helpful?
Thank pstars6905
Jacksonville, Florida
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

Easy access and plenty if parking. Most animals out in roaming areas similar to their natural environment. The animals are well cared for with zoo personnel about for lectures, animal feeding times and keeping the attendees and animals safe. Lots of walking area and well manicured - plenty to do for all ages from children in strollers to seniors wanting... More 

Helpful?
Thank Jane M
Jacksonville, Florida
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

A must see if you are in Jacksonville around the holidays. I have been wanting to go for years and finally did it in 2016. What a wonderful Job the zoo/volunteers did. You can go to the zoo during the day, it closes at 5 but reopens at 6 for the lights. It sounds like a long day but it... More 

Helpful?
Thank Gloria K
Jacksonville, Florida
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 3 days ago NEW

This is the best Zoo I have ever been to! It is laid out so well and they have so many different animals to see. We took our grandchildren and both just loved it. There is a lot of walking and we were not able to complete it in one day. If you are taking several people (we totaled 6)... More 

Helpful?
Thank dexter112015

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
17 questions
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Hartselle
over a year ago
Wooster, Ohio
West Palm Beach, Florida
over a year ago
Cardiff, United Kingdom
25 days ago

See all questions (17)

Questions? Get answers from Jacksonville Zoo & Gardens staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?