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JaxPort Tour

9810 August Dr, Jacksonville, FL 32226-2739
+1 904-357-3080
Review Highlights
It's okay

This terminal is for a single ship so it will not have the organization, space, amenities that the... read more

Reviewed 6 days ago
Jacksonville Beach, Florida
Long Lines and Boring

I've cruised out of Port of Miami twice and thought we'd give Jacksonville a try. Boringggg. The... read more

Reviewed 2 weeks ago
Ann Arbor, Michigan
Read all 66 reviews
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  • Excellent22%
  • Very good42%
  • Average16%
  • Poor10%
  • Terrible10%
Travellers talk about
9810 August Dr, Jacksonville, FL 32226-2739
+1 904-357-3080
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Reviews (66)
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1 - 10 of 66 reviews

Reviewed 6 days ago

This terminal is for a single ship so it will not have the organization, space, amenities that the larger terminals have. Some staff are nice, some grumpy. My biggest complaint/issue is that they don't gave enough Customs agents to clear passengers when you are disembarking...More

Thank travelkat317
Reviewed 2 weeks ago

I've cruised out of Port of Miami twice and thought we'd give Jacksonville a try. Boringggg. The lines was long and unorganized. We had FTTF and still waited a while. When we got back from our cruise, we ordered a Lyft and they actually make...More

Thank Treese734
Reviewed 8 October 2017 via mobile

This was our first cruise so, I don't have anything to compare it to however, embarking was a pain. Our check in time was from 12:30 - 1:00. We arrived about 11:45 thinking we would park, collect our bags, and get in relatively close to...More

Thank TheChurchwells
Reviewed 16 August 2017

We will never sail out of this port again! I would like to meet the idiot in designed this mess of a port. You have people getting off the boat and people getting on the boat using the same narrow walk way. Customs is an...More

Thank GranvilleBrian111
Reviewed 31 July 2017

We sailed out of Jacksonville Port for a 4-day cruise on Carnival Elation. This was our 2nd cruise from here, but first time parking at the port. We paid $17 per day to park and it was worth the money. The port is fenced in,...More

2  Thank Twana J
Reviewed 15 July 2017 via mobile

This is one of the best cruise ports we have used. The carnival was the only cruise ship there. We arrived 30 minutes early and were on the boat within an hour. Easy to get luggage off and park. You pay as you go into...More

Thank Kmmlj
Reviewed 12 April 2017 via mobile

Yes this is a very small port area and very congested. If plan on dropping the family off and then parking in the parking lot, you will need to either get here early or be prepared to wait a while. When you pull into the...More

1  Thank tckramer
Reviewed 27 February 2017

My family and I visited the JaxPort Terminal in order to embark on our first Carnival cruise aboard the Elation. Parking was expensive here and was paid upfront ($15.00/day) and the attendant was less than friendly. Had to park at the available lots that were...More

1  Thank Atomic-Style
Reviewed 27 February 2017 via mobile

Nice small port to travel out of. Staff very friendly. Uncomplicated and direct to get in or out. Going home there were plenty of cabs waiting. We would leave from JaxPort again!

Thank loribG857DN
Reviewed 27 February 2017

Parked here for a few days while on a cruise. Parking was close and easy to maneuver. No issues at all and the parking is secured. Departure was just as easy too. I would park here again.

Thank rambo4567
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Questions & Answers
1 October 2016|
AnswerShow all 2 answers
Response from BeckyH55 | Reviewed this property |
I don't think so. It's for getting on the cruise ship only I do believe.
9 March 2016|
AnswerShow all 4 answers
Response from MleighC217 | Reviewed this property |
Not sure my husband and I did the 6 hour drive there from Chattanooga 2 weeks ago for the Feb 22 cruise so we did self parking. I know once we disembarked from the ship there was lots of shuttles and taxis waiting. The... More