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Basin St. Station

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Address: 501 Basin St, New Orleans, LA 70112-3552
Phone Number:
+1 504-293-2600
Website
Today
09:00 - 17:00
Open now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

New Orleans' premier Visitor Information & Cultural Center located in...

New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.

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Book In Advance
More Info
US$20.00*
and up
Haunted Cemetery Tour
More Info
US$25.00*
and up
New Orleans Music Tour
More Info
US$25.00*
and up
New Orleans French Quarter and Cemetery Walking Tour

TripAdvisor Reviewer Highlights

Read all 61 reviews
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  • 34
    Excellent
  • 19
    Very good
  • 5
    Average
  • 0
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  • 0
    Terrible
Great visitor information stop!

We stopped here as it's part of the hop on and off city bus tour. First thing, they have very clean restrooms. The building is filled with train history and has some nice small... read more

4 of 5 bubblesReviewed yesterday
Carolinelomeli
,
Los Angeles, California
via mobile
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61 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Los Angeles, California
Level Contributor
441 reviews
219 attraction reviews
common_n_attraction_reviews_1bd8 164 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

We stopped here as it's part of the hop on and off city bus tour. First thing, they have very clean restrooms. The building is filled with train history and has some nice small exhibits to peruse through while you wait for your bus to board. There is also a small gift shop that has beverages and a few snacks... More 

Helpful?
Thank Carolinelomeli
Toledo, Ohio
Level Contributor
24 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 January 2017

It was hard to find information on the internet regarding self guided walking tours but this place had it all. Located in a restored train station it has limited train related museum items. A gift shop. Bathrooms. The cheapest parking near the French Quarter. And friendly informative staff. They drew maps, gave us pamphlets for the area and tour brochures,... More 

Helpful?
2 Thank RoJoKa
Kyla B, Public Relations Manager at Basin St. Station, responded to this review

We are happy that you enjoyed your visit with us, thanks for all the kind words. More 

Thailand
Level Contributor
154 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 19 November 2016

The staff are very friendly and helpful, and the gift shop seems to have some interesting stuff in it. Also, if you're checking out the cemetery nearby (St Louis Cemetery No 1) and need to use the restroom or grab a quick snack, this is definitely a great option!

Helpful?
Thank ThePathLessTravelled
Kyla B, Public Relations Manager at Basin St. Station, responded to this review

We are happy you enjoyed your visit to Basin St. Station. Thank you for sharing your feedback. More 

Port Saint Lucie, Florida
Level Contributor
351 reviews
224 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 23 October 2016

check out this building because you will learn a lot about the hurricane katrina and the city it flooded - you will find trains, gifts, and all kinds of interesting stuff - you can have a cup of coffee too.

Helpful?
Thank paws0810
Kyla B, Public Relations Manager at Basin St. Station, responded to this review

Thank you for taking the time to share your experience! We are happy to read that you enjoyed your visit with us. More 

Orlando
2 reviews
5 of 5 bubbles Reviewed 30 July 2016 via mobile

We just finished Basin St. Station's tour of the St. Louis Cemetery No. 1. It was a great tour and very informative. Charles Duffy kept it funny while also interesting. Great tour!

Helpful?
Thank AbeCouch
Yardville, New Jersey
Level Contributor
146 reviews
87 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 July 2016

Nice restore old train station with some local train history, gift shop, restaurant and bathrooms. Good place to start. Information, tours, rides etc. Easy parking. W/C accessible. Great view of the New Orleans from top floor restaurant. Cemetery right next door

Helpful?
Thank Charlestontourist58
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 July 2016 via mobile

Enjoyed our visit here on the way to St. Louis Cemetery #1. Beware in the evening. Kind of shady in those hours. Doesn't necessarily feel safe to return or leave from your car. We rented a bike cab the last night.

Helpful?
Thank Valerie K
Manchester-by-the-Sea, Massachusetts
Level Contributor
35 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 June 2016 via mobile

Totally interesting. Lots of info about NOLA. Highly Recommend. Tour of cemetery very interesting. Also told info about other local cemeteries.

Helpful?
Thank Milliebts
Red Wing, Minnesota
Level Contributor
140 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 June 2016

This is the hub for the city sightseeing bus. It's an old depot, now a museum. Lots of train history and photos...plus a giftshop and several people to help you with any tourist questions.

Helpful?
Thank Lisa B
North Yorkshire, United Kingdom
Level Contributor
10 reviews
7 attraction reviews
4 of 5 bubbles Reviewed 19 May 2016

Wandered in off the street quiet by accident and was pleasantly surprised by the place it was a pleasant time

Helpful?
Thank Bruno E

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Basin St. Station and other visitors
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5 months ago
Gretna, Louisiana
over a year ago

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Treme

Neighbourhood Profile
Treme
That sound? That flavor? That certain je ne sais quoi that lets you known you’re in “Nawlins” and nowhere else? It’s all good and in broad abundance on the streets of Tremé, where so much of what’s considered to be the very best of New Orleans culture and tradition is, put simply, just how people go about their daily lives in this historic part of town. As one of America’s oldest African-American neighborhoods and among the nation’s first established residential areas for free people of color, Tremé’s significant heritage and contribution cannot be understated. This is especially the case when considering some of Tremé’s most famous residents, most notably jazz great Louis Armstrong. For full flavored food, funky and jazzed up music, and vibrant street life presented with homegrown pride, you can’t beat a visit to Tremé.
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