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Basin St. Station

501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
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Traveller Overview
  • Excellent63%
  • Very good29%
  • Average8%
  • Poor0%
  • Terrible0%
Travellers talk about
“gift shop”(12 reviews)
“hop on hop”(6 reviews)
About
New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar...more
Closed Now
Hours Today: 9:00 AM - 5:00 PM
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Contact
501 Basin St, New Orleans, LA 70112-3552
Tremé
Website
+1 504-293-2600
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Write a ReviewReviews (82)
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"louis cemetery"
in 10 reviews
"gift shop"
in 12 reviews
"hop on hop"
in 6 reviews
"train museum"
in 2 reviews
"visitor information"
in 2 reviews
"cemetery tour"
in 6 reviews
"visitor center"
in 3 reviews
"french quarter"
in 11 reviews
"short film"
in 2 reviews
"buy tickets"
in 2 reviews
"hurricane katrina"
in 2 reviews
"great tour"
in 3 reviews
"hour tour"
in 2 reviews
"exhibits"
in 10 reviews
"tours"
in 13 reviews
"literature"
in 2 reviews
"souvenirs"
in 3 reviews
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1 - 10 of 78 reviews

Reviewed 25 March 2018

My wife and I and our son and grandson visited the Basin Street Welcome Station during our trip to New Orleans. My wife and I have visited this facility previously, but it was new for our son and grandson. As at other visits, we made...More

Thank psychprofessor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 27 March 2018

Thank you for visiting and taking the time to share your positive experience!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

We visited this place in the middle of a walking tour and it was fantastic!! If you have interest in trains or curious about what to do in New Orleans this place should be your first stop!!

Thank Tracey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 March 2018

THanks, Tracey! Reviews like yours are what we strive for!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

Visited this yesterday during a walking tour thru the French Quarter. It is a very beautiful place with lots of items from the past. There is a gift shop and a snack bar. Also beautiful art work. It is directly across the street from St....More

Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 March 2018

Thank you for this excellent rating, Barbara!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 24 December 2017 via mobile

Family and o had the pleasure of going on the the tour of St. Louis cemetery #1. Our guide, Charles, was full of all sorts of historic and current information and made the tour very enjoyable with a witty sense of humor. 10/10 would recommend.

Thank Nneka I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

There are old map of New Orleans still in French, old paintings of the station and old signs. For hop-on hop-off tours, it is a great place to stop - to get drinks, look around for historical things and restrooms. Besides this station, there is...More

Thank Azrinsyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017

It's a main stop for the hop on and hop off bus, and there's plenty of other history and information there too You can buy tickets for attractions and get snacks and a bathroom stop as well.

Thank Bernardo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2017

We were taking a three hour tour on a day trip to New Orleans. We were told that this location was one of pick up spots for the tour. There is paid parking adjacent. They have lots of information and several exhibits to see at...More

Thank Rhino2525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

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Reviewed 20 November 2017 via mobile

This was a stop on our walking tour to St Louis Cemetery 1 and it was a good stop. If you like trains or history and interactive stations it’s for you. We just rested here and used the restrooms but they were clean and nice.

Thank alisafranz50by50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

Report response as inappropriate
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Reviewed 13 November 2017 via mobile

Basin St. Station has parking for 20 minutes and that is really all one would need to visit here. It is a cute place focusing on the history of trains and streetcars in NOLA. They have restrooms open to the public and a gift shop....More

Thank rowan816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

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Reviewed 29 October 2017

A great place to get information on the city. Lots of free parking at the station. You can take tours from here of the city and the St. Louis #1 Cemetery, which is in the next block. They also have a great gift shop.

Thank NewOrleansfirstgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded 12 April 2018

Thank you for sharing your review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
James S
8 December 2017|
Answer
Response from Kyla B | Property representative |
Hi James, our visitor parking is limited and only for short term parking. There is a lot right next door that offers very affordable rates for all day parking. We'd be happy to help you with this when you arrive. Hope to see... More
0
Votes
Joan T
31 October 2016|
Answer
Response from Kyla B | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
0
Votes
sally f
17 July 2016|
AnswerShow all 6 answers
Response from Kyla B | Property representative |
Thank you for your interest in Basin St. Station . Parking costs are between $5 – $10 depending on the day of the week (subject to change during special event dates). Grayline is a half mile from Basin St. Station and is... More
0
Votes
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