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Serenity Spa

614 Canal St, New Orleans, LA 70130-2308
+1 504-525-5433
Review Highlights
Groupon RIP off

Let's start with the good. The masseuse were great. The horrible, THE Gratuity was over 50% of the... read more

Reviewed 20 October 2016
Glen Burnie, Maryland
via mobile
Worst massage ever

We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65... read more

Reviewed 29 January 2016
Jana G
Metairie, Louisiana, United States
Read all 14 reviews
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  • Excellent7%
  • Very good7%
  • Average7%
  • Poor21%
  • Terrible58%
19 Oct 2016
“Groupon RIP off ”
28 Jan 2016
“Worst massage ever”
Closed Now
All hours
Hours Today: 12:00 PM - 6:00 PM
614 Canal St, New Orleans, LA 70130-2308
Central Business District
+1 504-525-5433
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1 - 10 of 14 reviews

Reviewed 20 October 2016 via mobile

Let's start with the good. The masseuse were great. The horrible, THE Gratuity was over 50% of the Groupon and is 20% for EACH service and not your total visit. Price of Groupon $115 for two, gratuity $54. BTW this DID NOT include tips for...More

1  Thank travelnita
Reviewed 29 January 2016

We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65. Possibly lower. We were not offered water or anything. We are then taken to a run that was freezing and the beds were not...More

Thank Jana G
Reviewed 14 September 2015

Do not waste your money at this spa. Very unprofessional. Not relaxing. Outdated. Paid for a 90 minute couples massage (which was not cheap) and was very disappointed. The therapists were lazy and sloppy. No technique. They were not friendly and, in fact, just rude....More

Thank Daniel M
Reviewed 14 February 2015

I should have read these reviews before booking my facial. This was the biggest waste if my money, and time although my 50 minute facial only lasted 40. I've never had a facial with so much "hands off" time. There was virtually no neck shoulder...More

Thank KristiBrown
Reviewed 28 July 2014

For the cost, one should and does expect the true spa experience including robes, relaxation rooms, etc. These amenities are non-existent at Serenity Spa in our experience. Choose one of the other spas nearby such as Aria at the Hotel Monteleone.

1  Thank Donald K
Reviewed 23 July 2014

I booked a package that included a massage, a facial and a pedicure. When I arrived, the staff was friendly and welcoming. They put me at ease right away. The massage and facial were relaxing and enjoyable. I will agree with other reviewers that the...More

Thank ProfePierce
Reviewed 28 March 2014

I went in and asked for a gel manicure and a pedicure. It was Thursday and was told the woman who did the gels would not be in until Friday, but I could get a shellac mani which was the same. I did not have...More

3  Thank Mary R
Reviewed 16 March 2014 via mobile

Good massage and facial but one of the worst pedicures (and most painful) I have ever had. The pedicurest was not gentle and filed/trimmed my toes until they were sore/raw. It was the last thing I had done so I just tried to make the...More

2  Thank Tressylou
Reviewed 18 January 2014

The receptionist was very friendly. I should have known better when I stopped in to make an appt. and no one was there and they could get me in immediately. The spa was cold and not very clean. I should have asked for the massage...More

Thank JodiB528
Reviewed 29 November 2013

The spa has a warm, inviting atmosphere and a great staff who not only give a great service, but go out of their way to provide clients with information about other things to see and do in this great city! The massage therapists are wonderful...More

2  Thank LCB100289
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
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