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Serenity Spa

Central Business District
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Address: 614 Canal St, New Orleans, LA 70130-2308
Phone Number:
+1 504-525-5433
10:00 - 18:00
Closed now
See all hours
Sun 12:00 - 18:00
Mon - Sat 10:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 14 reviews
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    Very good
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There are much better places to spend your spa dollars.

For the cost, one should and does expect the true spa experience including robes, relaxation rooms, etc. These amenities are non-existent at Serenity Spa in our experience... read more

Reviewed 28 July 2014
Donald K
Helena, Arkansas, United States
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Glen Burnie, Maryland
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016 via mobile

Let's start with the good. The masseuse were great. The horrible, THE Gratuity was over 50% of the Groupon and is 20% for EACH service and not your total visit. Price of Groupon $115 for two, gratuity $54. BTW this DID NOT include tips for our masseuses, which we're still expected to cover, Go figure. I'm all for supporting small... More 

1 Thank travelnita
Metairie, Louisiana, United States
2 reviews
Reviewed 29 January 2016

We had to wait in a hallway. We were told to wait in a cold room. The temperature was around 65. Possibly lower. We were not offered water or anything. We are then taken to a run that was freezing and the beds were not heated. There were only sheets on the beds so we had to ask for blankets.... More 

Thank Jana G
Knoxville, Tennessee
Level Contributor
26 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 14 September 2015

Do not waste your money at this spa. Very unprofessional. Not relaxing. Outdated. Paid for a 90 minute couples massage (which was not cheap) and was very disappointed. The therapists were lazy and sloppy. No technique. They were not friendly and, in fact, just rude. I would expect better from JW Marriot. No amenities of a true spa.

Thank Daniel M
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 14 February 2015

I should have read these reviews before booking my facial. This was the biggest waste if my money, and time although my 50 minute facial only lasted 40. I've never had a facial with so much "hands off" time. There was virtually no neck shoulder massage (though she said there would be. She applied a product and then I laid... More 

Thank KristiBrown
Helena, Arkansas, United States
Level Contributor
61 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 28 July 2014

For the cost, one should and does expect the true spa experience including robes, relaxation rooms, etc. These amenities are non-existent at Serenity Spa in our experience. Choose one of the other spas nearby such as Aria at the Hotel Monteleone.

1 Thank Donald K
Fort Smith, Arkansas, United States
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 23 July 2014

I booked a package that included a massage, a facial and a pedicure. When I arrived, the staff was friendly and welcoming. They put me at ease right away. The massage and facial were relaxing and enjoyable. I will agree with other reviewers that the pedicurest could have been more gentle, but the end result was good. I like that... More 

Thank ProfePierce
Carmel, Indiana
Level Contributor
164 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 28 March 2014

I went in and asked for a gel manicure and a pedicure. It was Thursday and was told the woman who did the gels would not be in until Friday, but I could get a shellac mani which was the same. I did not have sandals so I asked if they sold flip flops, which they did. I had two... More 

3 Thank Mary R
Fort Wayne, Indiana
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 16 March 2014 via mobile

Good massage and facial but one of the worst pedicures (and most painful) I have ever had. The pedicurest was not gentle and filed/trimmed my toes until they were sore/raw. It was the last thing I had done so I just tried to make the best of it. Also I didnt like that they automatically add a % onto the... More 

2 Thank Tressylou
Mount Zion, Illinois
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 18 January 2014

The receptionist was very friendly. I should have known better when I stopped in to make an appt. and no one was there and they could get me in immediately. The spa was cold and not very clean. I should have asked for the massage therapists license as I am pretty sure they pulled him off the street and asked... More 

Thank JodiB528
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 29 November 2013

The spa has a warm, inviting atmosphere and a great staff who not only give a great service, but go out of their way to provide clients with information about other things to see and do in this great city! The massage therapists are wonderful and the rooms are always clean and nice looking. I've had nothing but great experiences... More 

2 Thank LCB100289

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Staying in Central Business District

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Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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