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Waldorf Astoria Spa

130 Roosevelt Way, New Orleans, LA 70112
+1 504-335-3190
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Review Highlights
Amazing Spa!

While in town for my wife's birthday we ended up not having time to receive the spa's services... read more

Reviewed 17 February 2017
Dan B
via mobile
Superb staff ... great services

OK ... not everyone will seek out a massage while on a trip, but over time, I have found it a great... read more

Reviewed 27 June 2016
hll333
,
Providence, Rhode Island
Read all 25 reviews
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Overview
  • Excellent72%
  • Very good12%
  • Average4%
  • Poor0%
  • Terrible12%
16 Feb 2017
“Amazing Spa!”
27 Jun 2016
“Superb staff ... great services”
LOCATION
130 Roosevelt Way, New Orleans, LA 70112
Central Business District
CONTACT
Website
+1 504-335-3190
Write a Review
Reviews (25)
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1 - 10 of 25 reviews

Reviewed 17 February 2017 via mobile

While in town for my wife's birthday we ended up not having time to receive the spa's services, however we took a tour. Our tour was led by Cliff, and he was extremely friendly and knowledgeable about the amenities and various treatments they offered. The...More

Thank Dan B
Reviewed 27 June 2016

OK ... not everyone will seek out a massage while on a trip, but over time, I have found it a great way to relax before heading home. The staff and services at the Waldorf Astoria Spa were second to none. To have the staff...More

Thank hll333
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 28 June 2016

Thank you for your kind review of the Waldorf Astoria Spa. It is wonderful to read you enjoyed your treatment and found comfort and relaxation in our spa. We will be certain to share your comments with our team. Thank you for your review, and...More

Reviewed 10 June 2016

Very warm welcome. Appointment was perfectly on time. The massage therapist was very professional and individualized my treatment. One of the best Spa treatments I ever got. They even gave me 15% discount for HH diamonds although I was not even staying there.

Thank lh91lh
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 13 June 2016

Thank you for your review of the Waldorf Astoria Spa. It is wonderful to read you enjoyed your experience and your massage treatment! We hope you come back and visit us again soon!

Reviewed 30 May 2016 via mobile

My wife had a great pedicure and manicure with Ethel and I had a nice manicure with Dottie. I think next next we will both do manicure and massage!! We will be back. Book any treatment early would be my tip.More

Thank Texaswinecouple
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 1 June 2016

Thank you for taking the time to provide us with your feedback. We are thrilled you and your wife enjoyed your experience in the Waldorf Astoria Spa. We will be certain to share your compliments with Dottie and Ethel. We look forward to our next...More

Reviewed 23 May 2016

My wife and I both visited the spa during our 2 night stay at the Waldorf. We arrived 15 minutes prior to our appointment and were ushered to the waiting room, where they had magazines, water and make up for the women to try on....More

Thank Macobie
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 24 May 2016

Thank you for your kind review of the Waldorf Astoria Spa. We are pleased to read you enjoyed your pedicure and that your wife liked her body treatment. We will be certain to share your comments with our spa team members! We hope you come...More

Reviewed 26 January 2016 via mobile

A beautiful building and serene spa setting. A pretty good pedicure with a good spa chair. Service provider was quiet but effective and kind. Price was comparable to other high end spas. I will be back.More

Thank Eden76
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 28 January 2016

Thank you for your feedback. We are so glad you enjoyed your treatment. Please let us know if you have any additional comments regarding your experience, and we look forward to welcoming you back to the Waldorf Astoria Spa! We have also recently launched a...More

Reviewed 20 October 2015

Lana was terrific. Really a magician!! The spa area is very nice. There are separate locker rooms for men/women but the common areas accommodate both. Enjoyed the mimosa after the treatment. Everyone from front desk to attendants were just lovely.More

1  Thank native*texan*2005
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 21 October 2015

Dear native*texan*2005, We are thrilled to hear about your experience at our Waldorf Astoria Spa. Thank you for taking the time to provide us and the entire TripAdvisor community with your feedback. We will be certain to pass your compliments along to Lana and the...More

Reviewed 11 October 2015

Stayed at Roosevelt Hotel in Sept. for a wedding.Treated myself to a haircut the day of evening wedding.Renny was the stylist,she was a really pleasant woman who gave me the best cut and style ever.If we didn't live so far away,I would return for all...More

Thank Marygracie
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 13 October 2015

Dear Marygracie, Thank you for your review of your experience in the Waldorf Astoria Spa. We are so pleased to hear you enjoyed your haircut. We will be certain to forward your compliments to Renny! We hope to see you again the next time you're...More

Reviewed 14 September 2015

I always enjoy getting a good massage. I came back from my day of visting NO and stopped to see if the spa had any place for a deep tissue massage. It was 4:15 and they said they had a 80minute availability for 4:30pm, so...More

1  Thank Nancy L
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 15 September 2015

Dear Nancy, Thank you for providing a review of your experience at the Waldorf Astoria Spa inside The Roosevelt New Orleans. We are glad to hear you enjoyed your massage treatment and that Cliff was able to provide you with great service. If there is...More

Reviewed 12 September 2015 via mobile

The hotel is beautiful. Great location, great customer service. The only complaint is the spa, My sister and I were scheduled at 11, we were brought back to our rooms around 11:15, it was supposed to be a 50 minute facial but we were both...More

4  Thank Julietta1212
TheRoosevelt, Manager at Waldorf Astoria Spa, responded to this reviewResponded 16 September 2015

Dear Julietta, Thank you for your review of your experience. We apologize if you encountered any issues during your treatment, and we have informed our Spa Director who will launch a thorough investigation to resolve this matter. Sincerely, The Roosevelt New Orleans

Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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