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Address: 33 Church St, Harvard Square, Cambridge, MA 02138-3715
Phone Number:
+1 617-868-7800
Today
10:00 - 17:00
Closed now
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Hours:
Sun 11:00 - 17:00
Mon 10:00 - 17:00
Tue - Wed 10:00 - 19:00
Thu 10:00 - 20:00
Fri 10:00 - 19:00
Sat 09:00 - 17:00

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Bad customer service

There was a misunderstanding about my appointment time -- I thought it was 3:30, they said 3:00). I listened to a voice mail confirming the time as 3:00, and called to say I... read more

Reviewed 28 September 2012
Gwen C
,
Cambridge, Massachusetts
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2 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Cambridge, Massachusetts
1 review
Reviewed 28 September 2012

There was a misunderstanding about my appointment time -- I thought it was 3:30, they said 3:00). I listened to a voice mail confirming the time as 3:00, and called to say I would need to reschedule or be late. The response was very disappointing. They said since I was using a "voucher" (I had a groupon) that I could... More 

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Thank Gwen C
United States
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134 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 139 helpful votes
Reviewed 17 May 2012

I have been here twice in the past week and I have to say both have been enjoyable experiences. I was really worried about reading Yelp reviews (I had two coupons) but here is my review... THE FIRST TIME I bought a Bloomspot voucher for a Brazilian wax - $35 FOR BRAZILIAN WAX ($65 VALUE) The only problem was they... More 

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1 Thank Lovetotravel352

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