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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
+64 3-752 0763
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US$55.77*
and up
Franz Josef Glacier Valley Walk
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US$333.88*
and up
Heli-Hike Franz Josef Glacier Walk
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The magnificent Franz Josef Glacier is widely regarded as the gen of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability.We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent71%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“ice explorer” (225 reviews)
“helicopter ride” (191 reviews)
“hot pools” (113 reviews)
Closed Now
All hours
Hours Today: 07:30 - 18:30
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
CONTACT
Website
+64 3-752 0763
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Reviews (1,362)
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1 - 10 of 1,295 reviews

Reviewed yesterday

I liked the tour and the professional Guide. I can recommend this Tour to everyone who is interested in Glaciers.

Review collected in partnership with this attraction
Thank inken118
Reviewed 3 days ago via mobile

Absolutely fantastic and well worth the money if you're unsure of the high cost. Helicopter ride is beautiful and the hike was fantastic. The guides were incredible, we had Nick and Ben who taught us so much and kept us safe while still being laid...More

Thank Chloe D
Reviewed 5 days ago

I will say we were taken off the glacier early with only about 30 minutes of walking on the glacier but that is not why I removed a bubble. We went to do check in and you are not allowed to check in early even...More

2  Thank Stacey W
Reviewed 1 week ago via mobile

This is one such experience in Newzealand that combines both adventure and scenic beauty. We drove down from Queenstown to Franz Joseph and stayed at the hotel over night. Next morning we had our ride. The most important aspect is the whether. It has to...More

Thank Dr Apoorva P
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 1 week ago

Kia ora Dr Apoorva P, I am glad you experienced your trip on the Franz Josef Glacier. By the looks of things I believe you had a scenic flight over the Franz Josef. We offer guided walks on the Glacier allowing our guests up to...More

Reviewed 2 weeks ago via mobile

Embarked on a Heli hike with this company (there are only 2 companies in this village that offers such hikes). Our guide is young and energetic. Safety is their priority. The helicopter ride is about 3 minutes from the village to the glacier, where you'll...More

Thank Wai Kit F
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Wai Kit F, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Safety is very important to us as you saw with your experience on the Glacier, we love to show guests the beautiful area...More

Reviewed 2 weeks ago via mobile

I feel really happy and fortunate to see the glaciers up close and walk through crevasses. The first booking was cancelled yesterday coz of bad weather and today rescheduled push through... so lucky to have a good weather at the west coast since it rains...More

Thank Shelathexplorer
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Shelathexplorer, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. Brett and Eric are both very enthusiactic guys who love showing the...More

Reviewed 2 weeks ago

I booked the heli-hike weeks in advance. I received a confirmation and voucher through Viator weeks in advance. We showed up an hour early only to be told that our check-in was an hour later than what was printed on our voucher and written in...More

Thank timothy m
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora timothy m, It is very disappointing not to have meet your expectations. We do endeavour to ensure all guests enjoy their visit to Kā Roimata o Hine Hukatere and Franz Josef Glacier Guides. The weather plays a vital part in the operation of...More

Reviewed 2 weeks ago

We had originally planned to do the Glacier Heli Hike but unfortunately couldn't due to the weather but that was not a problem because the Valley Walk was just as good, a great walk up to the base of the glacier with our awesome guide...More

Thank RC88CA22
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora RC88CA22, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Thanks for providing this feedback on the Glacier Valley Walk, you sure do get to learn a lot about the surrounding Flora and Fauna with...More

Reviewed 3 weeks ago via mobile

Shoutout to Nick and Big G our awesome guides! We had an amazing time, the glacier and whole area is beautiful, and I got to ride right next to the pilot in the helicopter which was a dream come true! Can't recommend these guys enough!More

Thank Sharon F
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 3 weeks ago

Kia ora Sharon F, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. I will pass the shout out onto Nick and Big G. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides....More

Reviewed 3 weeks ago

This is such a fantastic, unforgettable trip. Had an amazing afternoon hiking this beautiful glacier .. plenty of tight crevices and holes, and seeing ice bluer than I've ever seen it before. This company is a great one to do the hike with because their...More

Thank PeterpansLaura
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 3 weeks ago

Kia ora PeterpansLaura, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. The Heli Hike is a true adventure that allows you to see the...More

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Questions & Answers
Shirashear
16 August 2017|
AnswerShow all 2 answers
Response from DavidGoddard91 | Reviewed this property |
We did the last tour of the day and the weather was perfect. Suppose it just depends on the day so the time slot if irrelevant really. I would highly recommend going with Glacier guides for the full experience as helicopter... More
1
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Shorter
27 July 2017|
Answer
Response from Kate_NTT_Southern | Property representative |
Kia ora Shorter, Thank you for your enquiry. Fantastic that you are going to be doing a heli-hike trip with us. We provide jackets and boots for your trip. It doesn't get too cold up on the glacier in Summer so as long as... More
1
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TN200sx
4 July 2017|
Answer
Response from jasperdordrecht | Reviewed this property |
yes you can , i did it also. they even give you time to make pictures
0
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