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Address: 2 New Liberty St, Salem Visitor Center, Salem, MA 01970-3732
Phone Number:
+1 978-979-9014
Website
Recommended length of visit: 1-2 hours
Description:

Our operation hours are as follows:

Salem Heritage Tours is closed on...

Our operation hours are as follows:

Salem Heritage Tours is closed on Wednesdays & Saturdays.

We will also be closed on Thursdays for the month of March.

From January 1st-March 31st, we will be running Sunday-Tuesday & Thursday-Friday at 1:00pm.

Starting in April, we will run additional tours at 3:00pm on Sundays, Mondays & Thursdays.

In October, we will run Monday, Tuesday, Thursday & Friday at 1:00pm, with additional tours at 3:00pm on Mondays & Thursdays. We will be closed on Wednesdays, Weekends, Columbus Day & Halloween.

From November 1st-December 31st, we will be running Sunday-Tuesday & Thursday-Friday at 1:00pm. We will be closed on Thanksgiving, Christmas & New Year's Day.

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TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 27
    Excellent
  • 3
    Very good
  • 1
    Average
  • 1
    Poor
  • 2
    Terrible
To Salem from San Diego

Seth was awesome! He took my husband and myself on an informative tour of Salem! It was February and freezing and only the two of us for the tour..... he brought us anyway. I... read more

5 of 5 bubblesReviewed 17 February 2017
smashleyashley
,
San Diego, California
via mobile

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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
San Diego, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 February 2017 via mobile

Seth was awesome! He took my husband and myself on an informative tour of Salem! It was February and freezing and only the two of us for the tour..... he brought us anyway. I would highly recommend this tour. Thank you, Seth!

Helpful?
1 Thank smashleyashley
Seth M, Owner at Salem Heritage Tours, responded to this review

Ashley, Thank you so much for your kind review. It was a pleasure having you and your husband on tour. Hope you made it back home safe and sound with fond memories of your time here in Salem. More 

1 review
5 of 5 bubbles Reviewed 2 February 2017

Seth's tour was both interesting and informative. Although, I have been to Salem a few times prior, I learned so much more on this tour than I had ever known before. It was entertaining and fun. I highly recommend the tour to tourists, history buffs, students, and even locals who want to learn more about Salem's unique history!

Helpful?
Thank Janet S
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you so much for the kind review Janet. It was lovely meeting you and your husband. Have a lovely year, and I hope to see you again at some point. More 

1 review
1 of 5 bubbles Reviewed 23 November 2016

I along with my song booked this tour through groupon. We waited at the designated location assigned with no one ever showing up. We called and the tour had been cancelled. We received no notification ahead of time so we could have adjusted our schedule. I lost my money. I called with no satisfaction to my complaint from the owner.

Helpful?
Thank BeLinda R
Seth M, Owner at Salem Heritage Tours, responded to this review

Dear BeLinda: Please accept my apologies for the fact that the I had to cancel the tour. I was called into Boston for an unexpected medical appointment and completely forgot about the tour. If you're ever in the area again, please give me a call, and the tour will be on me. I wish you a wonderful rest of the... More 

1 review
4 of 5 bubbles Reviewed 16 November 2016

We had a very fun afternoon with Seth. He knew a lot about the history of Salem and it was very interesting. I would recommend to anyone that has not been to Salem.

Helpful?
Thank Patricia G
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you Patricia!! Your review is much appreciated. :) More 

Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 October 2016 via mobile

We purchased our tickets and when we arrived to check in the guide just dismissed us. As if we weren't there. We then proceeded to walk with the group and we could not hear a thing he was saying. It was as if he was only speaking to those right in front of him. We walked off the tour and... More 

Helpful?
Thank Jennifer E
Seth M, Owner at Salem Heritage Tours, responded to this review

Dear Jennifer: Please accept my sincerest apologies for how I treated you and your family on the day you came on my tour. As this was my first October having customers purchase tickets via my website and through Groupon, I was very much taken aback by how many people showed up for my tours. Last year was the busiest October... More 

Topsham, Maine
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 October 2016

We visited Salem with our two college age daughters for the day. Although we have been to Salem before we found this tour with Seth to be very informative. He is very knowlegeable, funny, engaging and we highly recommend this walking tour for anyone who wants to know more about the secret haunts, architectural history and little known facts about... More 

Helpful?
Thank Charles C
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you so much Charles for your generous review of Salem Heritage Tours. I'm very humbled that you and your family enjoyed the tour as much as you did. Hope 2017 is a wonderful year for you all up there in Maine. I hope to see you all again in the future. :) More 

Boston, Massachusetts
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Seth provided a wonderful tour tonight! He was witty, charismatic, and knowledgeable. My mother and I are from the area and wanted to learn more about Salem's history. I would recommend this tour to anyone looking to learn about Salem's witchcraft, maritime history, and the architecture of many styles of homes in Salem. He answered many questions on the tour,... More 

Helpful?
1 Thank KerryV410
Seth M, Owner at Salem Heritage Tours, responded to this review

Dear Kerry, Thank you for your review. You and your mother were a real pleasure. My best to you both. :) More 

Buffalo, New York
1 review
5 of 5 bubbles Reviewed 26 October 2016 via mobile

Seth was very informative of all the historical places. He also is very interactive & brings along some funny jokes. Would definitely recommend!

Helpful?
Thank wkarl00
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you for your kind review. I'm glad you were able to stand my corny jokes. If I can make at least one person smile, laugh and learn something on my tour, I know I'm doing my job right. All the best!! :) More 

Cleveland, Ohio
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 October 2016

Seth was great and very nice. He obviously knew what he was talking about and made sure to fit in just enough cheesy jokes and impressions to keep us entertained. I do wish we would have hit a little more on the tour as it seemed we were just walking around saying hi to people and there wasn't a whole... More 

Helpful?
1 Thank romob218
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you for your feedback. I 100% understand and appreciate your frustration with with the amount of people we said hi to. Within the last 10-12 years, October had become so much bigger and crazier than it was when I first moved to town. As a filler, in between stops, I did have my group say hi to many colleagues... More 

1 review
5 of 5 bubbles Reviewed 19 October 2016 via mobile

Me and my family took a tour of Salem with Seth and I can't say enough about how great the tour was. He was very knowledgeable and enthusiastic about sharing loads of information around every corner of the city. I definitely will encourage anyone looking to go on a tour of Salem to sign up for a tour with Seth.... More 

Helpful?
Thank joeyruss13
Seth M, Owner at Salem Heritage Tours, responded to this review

Thank you Joey, for your kind response. As I remember, you soaked up a lot of information and asked many question on the tour that night. My best to you and your family. More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?