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Summerland Visitor Centre

15600 Hwy 97 | Box 130, Summerland, British Columbia V0H 1Z0, Canada
+1 250-494-2686
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Review Highlights
not 100% informed

weren't sure of the date of a big bike race in Penticton, weren't sure about the tubing... friendly... read more

Reviewed 17 July 2017
rtsvg
,
victoria, bc
Friendly patient kind 360 degree client centred services

I visited more than once to ask for assistance in getting maps, how to find wedding venue... read more

Reviewed 10 April 2017
Lorill2014
,
Coquitlam, British Columbia
Read all 26 reviews
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Our staff is friendly and knowledgeable about the area and attractions in Summerland. We have the resources to make your stay one that you will remember and want to experience again and again. From travelling back in time on the Kettle Valley Steam Railway to visiting one of our 24 award winning wineries,cideries & craft breweries, there is something for everyone to discover while visiting. Let us help plan your trip. Summerland Visitor Centre is wheelchair accessible and offers free Wifi, public use computer, washroom facilities and picnic tables. We also have a range of Summerland gifts.
  • Excellent59%
  • Very good23%
  • Average15%
  • Poor3%
  • Terrible0%
10 Apr 2017
“Friendly patient kind 360 degree client centred services”
16 Jul 2017
“not 100% informed”
Closed Now
All hours
Hours Today: 09:00 - 17:00
Suggested Duration: < 1 hour
LOCATION
15600 Hwy 97 | Box 130, Summerland, British Columbia V0H 1Z0, Canada
CONTACT
Website
+1 250-494-2686
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Reviews (26)
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1 - 10 of 24 reviews

Reviewed 17 July 2017

weren't sure of the date of a big bike race in Penticton, weren't sure about the tubing... friendly enough and nice and cool on a hot day!More

Thank rtsvg
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 18 July 2017

Thank you for your review. I am sorry your experience was not what you had expected. We have had some staffing changes this last week and this may be the reason for not being totally informed on all information in Penticton. We do try to...More

Reviewed 10 April 2017

I visited more than once to ask for assistance in getting maps, how to find wedding venue, accommodations, jamery, winery and was always treated with kindness patience and respect. Staff genuine authentic and client centered. Thank you for making my "virgin experience" to Summerland so...More

Thank Lorill2014
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 12 April 2017

Thank you so much for your review! I am pleased to hear you had such a positive experience with the staff. I hope that the information provided to you was helpful in making your trip a successful one. If you come back to visit again...More

Reviewed 16 August 2016 via mobile

Very small information centre but run by very friendly locals. Gave out maps and advise freely. Talk to these ladies to find out all the local hidden gems.More

Thank Steven R
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 17 August 2016

Steven, Thank you for the review. I am pleased to hear that the staff was helpful and friendly. We train our staff to be knowledgeable to the area and we hire locals to provide our guests with the best kept secrets! Hope you stop in...More

Reviewed 30 June 2016

What a great idea to have the visitors center and the Bead Trails Headquarters in the same building. The ladies on both sides were so pleasant and helpful. We had a great time learning of more places to visit both locally and along the Okanagan....More

Thank Charlotte S
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 17 August 2016

Charlotte, Glad to hear you had a great stop in at our building! We are happy to hear you were provided service that pleased you and that you found more places to visit! Please visit again when you are in the area. Thank you Shannon...More

Reviewed 31 March 2016

Helpful with everything we wanted to know about the train and bottleneck.got magazine on wine tours and good datesMore

Thank G820BIcheryll
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 4 April 2016

Thank you so much for your review! Glad that you found the information that you required and that our staff was helpful. Feel free to stop in on your next visit to Summerland. I hope that your visit was what you imagined it to be....More

Reviewed 17 February 2016

Stop for motel and resort locations in Summerland . Only 2 motels and one resort Hotel on the lake. Also they have local maps. FREE!

Thank SRBTrav
Reviewed 4 November 2015

I have not frequented the Summerland Visitor Centre as I live in Summerland. I do believe it would be a good place to start your visit to our community.

Thank Shelagh S
Reviewed 19 September 2015

The staff here were very helpful with suggestions. They know and love their Okanagan Valley! They enjoy their job!More

Thank jdoyle6428
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 5 November 2015

Thank you for your review. I am pleased to hear that the service and information you received from our staff was helpful. I am happy to hear that our love for the Okanagan shows through when we are helping our guests. Please stop in again...More

Reviewed 5 September 2015

don`t miss the turn off- it`s the 1st one off the highway heading south towards penticton. Great staff, great maps good recommendations. really helped out our day trip to summerland. thanks!

Thank Jenn L
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 8 September 2015

Hi! Thank you very much for your review. We are glad to hear you had a good experience at our Visitor Centre. Please stop in the next time you come to Summerland for a visit! Thank you Shannon Summerland Visitor Centre Coordinator

Reviewed 22 August 2015

The friendly staff at the visitor centre have helped us numerous times over the past 5 years that we have visited Summerland. They have a great knowledge of the town and surrounding areas. It's always nice to find out some of the local secrets!

Thank TheTravellingDu0
SummerlandVC, Manager at Summerland Visitor Centre, responded to this reviewResponded 28 August 2015

Thank you very much for your review. It is nice to hear that the staff has provided excellent service for 5 years in a row! Please continue to come in and see us on your visits. Shannon Summerland Visitor Centre Coordinator

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