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I bought a narrow boat from them brand new that i had designed as a sail away, i have had a million problems; Leaking windows, the insulation was not done correctly, there was an engine leak as soon as i drove the boat, there was no bow door windows even though i paid for the doors, the pipes for the overflow on the stern was bent so didn't work, there was a horrible bit of metal where was had to sit, the welding was shoddy and there was rust all over the boat when i first received it and that is only a few problems that i had also they stopped answering the phone to me and would only email me and they lied to me over and over again about the completion date and i didn't receive my boat till a month late so had to let the haulage company down about 5 times horrible company DO NOT USE!!!!!!!!!…
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Date of experience: October 2018
1 Helpful vote
Helpful
I brought a boat from this crowd and have had nothing but problems, £10,000 of build failings,£35,000 to get a new paint job. Hopefully lawyers will be able to recover something, just go onto Facebook and see Burscough complaints. Bad publicity! Is because they are so thick they don’t realise the public knows what a bunch of crooks they are! Avoid avoid…
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Date of experience: October 2018
4 Helpful votes
Helpful
Buyer beware . This company and directors have no scruples. I brought a boat from them only to be told by the liquidator that there is no warranty - the company has gone bust with debts, and the same directors have started up again with a slightly different name. I am also told this company has done this thee times now. Do not put your money at risk - look for a reputable builder with good references otherwise you are highly likely to be left short changed.…
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Date of experience: October 2018
4 Helpful votes
Helpful
I wish I had listened to my Intincts. Total sharks. Terrible customer services. I had a boat built, they ripped me off once they had most of my money and made me pay extra to have it painted. They took ages to replace or fix anything. They have now gone into liquidation yet they are still trading on Ebay, mine and everyone else’s warranties are now invalid. The owner just swans about in his flash motor car talking a good game and ripping people off. Avoid them like the plague…
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Date of experience: October 2018
2 Helpful votes
Helpful
Don’t book or pay in advance for anything from this company because they took my money on the 24th August and incorporated a new one on the 29th August putting the original into liquidation so they must have known it was going down when they took the payment and I probably won’t get a penny back! They do this every couple of years, this is their third time. They are serial phoenixers, keeping the assets and walking away from their debts. Not nice people to do business with!…
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Date of experience: September 2018
2 Helpful votes
Helpful