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Booked the boat for my mum's 89th birthday. Everyone had a fantastic day really relaxing. Would recommend it to anyone wanting a very relaxing few hours. Staff on board very friendly helpful and polite
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Date of experience: September 2019
Helpful
Have just dropped my parents off for pre-booked afternoon tea and a canal cruise, only to find nobody there and the boat moored up! Rang telephone number to be told by answer machine that company had ceased trading - not had an email from company to cancel my booking. Dreadful! Extremely poor customer service 😡…
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Date of experience: June 2019
1 Helpful vote
Helpful
I had a cruise booked and paid for with this company today but received an email last night to say they had ceased trading.
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Date of experience: June 2019
1 Helpful vote
Helpful
I'd got my parents afternoon tea on the barge as a joint birthday present. They were due to go on this on Friday. They've had an email over weekend saying that they'd ceased trading. I now have to wait for them to confirm this before wowcher will give me a refund. Not happy!!
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Date of experience: June 2019
1 Helpful vote
Helpful
I was bought this as a present. Greeted on arrival by lovely John and his daughter Jo. Was given a history of the canal before afternoon tea of sanwiches scones tea or coffee. And a 1.5 hour river cruise. Even had the opportunity to operate the barge if you wanted to well worth the money. …
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Date of experience: June 2019
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