We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Roxas Ave, Iligan, Mindanao, Philippines

TripAdvisor Reviewer Highlights

Read all 35 reviews
Visitor rating
  • 1
  • 5
    Very good
  • 11
  • 6
  • 11
Needs to be revamped

Gaisano City Mall has no competition except for the smaller Gaisano mall further in the city. The mall needs a major revamp, it will take a Centrio and SM mall to move into the... read more

3 of 5 bubblesReviewed 16 February 2017
Isaac v
Cape Town Central, South Africa
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 34: English reviews
Cape Town Central, South Africa
Level Contributor
72 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 16 February 2017

Gaisano City Mall has no competition except for the smaller Gaisano mall further in the city. The mall needs a major revamp, it will take a Centrio and SM mall to move into the area for Gaisano to upgrade the exterior and interior of its facilities.

Thank Isaac v
Mindanao, Philippines
Level Contributor
92 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 8 January 2017

As a regular shopper in Gaisano Mall, I am saddened by the poor and run down condition of the Mall generally. The shopkeepers and outlets do their best to be bright and cheery but the Mall itself lets them down. The Food Hall on the top floor is quite unpleasant. Always check above you before selecting a table as some... More 

Thank Roy J
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Your staff (cashier/supervisor) customer service skills is minus 100. They don't smile, they don't talk to the customer, they don't even look at you when serving and worst is they frown when they see you have 4 trolleys lined up. If I am the owner I would rather hire someone who has the customer service skills and don't have a... More 

2 Thank Mary S
Leeuwarden, The Netherlands
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 December 2016 via mobile

Like all malls in philippines a supermarket on the ground floor , a department store etc etc... nothing special.

Thank StephendG2014
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 November 2016 via mobile

Especially when they are capable of doing better. Can't blame them for being the only mall at the moment in Iligan. It's a good thing Robinson's will soon operate that will give us options where to shop.

Thank Rey M
Sydney, Australia
Level Contributor
156 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
1 of 5 bubbles Reviewed 30 October 2016 via mobile

This is the second budget Gaisano Mall in Iligan City. If you only read a few reviews here, you will find they are pretty gentle in their criticisms. I have been coming here for years to buy groceries and I am never excited to do so. The supermarket feels like it was from the 1940's, it has that neglected look... More 

Thank PetePM
Iligan, Philippines
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 October 2016

It is always a treat for me to hang around Gaisano City Mall. The cool air conditioning that greets me as soon as I enter its front entrance is a promise that my stay will indeed be pleasurable and comfortable. The grocery store on the basement is well ordered and though there maybe a whiff of meat and fish odor... More 

Thank 1512mhdelPilar
Iligan, Philippines
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 12 October 2016 via mobile

I only go to Gaisano because I'm left with no choice. I'm disappointed with almost everything. 1. They still check bags using sticks, they barely even look inside thr bags 2. Restrooms dont have tissues 3. The stairs are made as chairs 4. The cinema stinks 5. The elevator is almost always broken 6. Their staff don't have efficient knowledge... More 

Review collected in partnership with ASUS 6 Stub App Smartphone

1 Thank TheNomadBites
Iligan, Philippines
Level Contributor
33 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 24 September 2016

This is the 2nd Gaisano Mall in Iligan City and currently the biggest mall. Don't expect too much though. It caters to some basic shopping needs. Customer service level is sometimes at 1 (1 being the lowest). You'll have to leave your bags at the baggage counter just like any other Gaisano Malls.

Thank XyZaSpeaks
Las Pinas, Philippines
Level Contributor
185 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed 21 April 2016 via mobile

Coming from Manila, I find the mall too small. Butvthey do have everything iliganons need. There are plenty of budget malls in Iligan but Gaisano although small is the best mall.

Thank thenorthshore

Travellers who viewed Gaisano City Mall also viewed

Iligan, Lanao del Norte Province
Iligan, Lanao del Norte Province
Iligan, Lanao del Norte Province
Iligan, Lanao del Norte Province

Been to Gaisano City Mall? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gaisano City Mall and other visitors
1 question
Ask a question
Questions? Get answers from Gaisano City Mall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?