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Review Highlights
Average

Bad experience as staff was very rude. Need a passport to enter Casino and the same should be in... read more

Reviewed 2 December 2018
Pradeep A
,
New Delhi, India
Unfriendly and rude security guard

Very unfriendly and rude. Stop my wife for no reason, asked and wrote down her passport no. I tried... read more

Reviewed 22 November 2018
panin_sa
,
Bangkok, Thailand
via mobile
Read all 94 reviews
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Traveller Overview
  • Excellent15%
  • Very good50%
  • Average23%
  • Poor3%
  • Terrible9%
Travellers talk about
“slot machines”(10 reviews)
“free coffee”(3 reviews)
About
Contact
Sky Avenue, Genting Highlands 69000, Malaysia
Website
+60 3-2718 1118
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Reviews (94)
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LanguageEnglish
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1 - 10 of 73 reviews
Reviewed 3 weeks ago

For the sake of non-smokers and casino's employees, please provide enclosed smoking room. What is the point of indicating no-smoking at table when there is no one to stop? Could see cigarette butts and empty packets underneath the table and even walkway. Very poor ventilation...More

Date of experience: December 2018
1  Thank Karis S
Reviewed 2 December 2018

Bad experience as staff was very rude. Need a passport to enter Casino and the same should be in possesion no photocopy will be valid. Sorry to say unpleasent visit.

Date of experience: November 2018
Thank Pradeep A
Reviewed 22 November 2018 via mobile

Very unfriendly and rude. Stop my wife for no reason, asked and wrote down her passport no. I tried to ask why and he just made an angry face saying something in broken English.

Date of experience: November 2018
4  Thank panin_sa
Reviewed 6 November 2018 via mobile

To enter the Casino they only stop non-Asian looking people claiming that the rest all are Malaysians even though many Chinese Korean etc etc were entering without checking their IDs. Police officers at entrances are extremely rude. Very bad way to treat someone who is...More

Date of experience: November 2018
6  Thank SaadA2603
Reviewed 1 November 2018

first of all you can't click photos inside the casino but if you are here u can't skip to see it. nice environment and ambiance is lively but people look very tense (mostly gamblers..lol). i heard that muslims cannot enter in the casino and guards...More

Date of experience: October 2018
1  Thank nps_jagdeo
Reviewed 21 October 2018

it was located in best part of KL with very nice view and atmosphere , good staffs with nice tables for play.

Date of experience: November 2017
Thank meysam1995
Reviewed 29 September 2018

Nothing really spectacular. Ok casino. Slots machines and low stakes table games. Dealers are not allow to have conversations with players. What a drag when you're a dealer working a table. Coming from the States always converting Malaysian ringgits to USD in my head. Low...More

Date of experience: September 2018
1  Thank BadBoyz
Reviewed 18 September 2018 via mobile

Visited this casino as part of my research into this area for future travels for my company and clients. The casino is only about a year old and is quite nice. As a non-smoker, I was greatly bothered by the smoking allowed, and that might...More

Date of experience: September 2018
Thank TripTeks
Reviewed 13 September 2018

The casino is relatively new and clean. There are two level and equipped with jackpot machine, electronic gambling table and standard gambling table. The downside is the casino allow smoking inside the casino. The food court inside the casino has nice view over the hill...More

Date of experience: August 2018
Thank Ming Zhe L
Reviewed 4 September 2018

We would like to say this is truly a nice addition to the gaming experience in this area. The Sky Casino is pretty new and fresh. Genting Highlands has got a more modern casino, much more popular around this Asian region. It is always filled...More

Date of experience: August 2018
Thank Hikmat_Shah
View more reviews
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Questions & Answers
Ask a question
abhinavdhadda
19 September 2018|
AnswerShow all 3 answers
Response from Hikmat_Shah | Reviewed this property |
As far as my understanding is concerned there happens to be no such facility.
0
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agrawalsandy
25 July 2018|
AnswerShow all 6 answers
Response from Mostafa S | Reviewed this property |
Hi ! When you win , they give you equal chips .( each color has a specific amount which has shown on them ) . You can simply take these chips to one of the corners which cashiers are located and change them to money at a... More
1
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