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I had a wonderful experience booking my trip to Antarctica with the Polar Travel Company. It is challenging to book an expedition cruise during covid and they booked a great option for us to cross the circle and we had a great time during this dream vacation. What makes The Polar Travel Company exceptional is that when we had to quarantine in Argentina on the way back from Antarctica, they took care of me and my husband like family as it was a major interruption to our trip. We were vulnerable in a foreign country in a govt. selected quarantine hotel and my agents (Malva and Agustin) were amazing to work with. Malva was on whats app answering all my questions, rebooking my flights, arranging hotels and cars for me and they took care of all steps during a difficult time for us. They even sent groceries to my hotel, they were like family to me. It is times like this interruption when you learn if your travel agents are there for you genuinely and they offered amazing and caring services. I highly recommend booking your trips with The Polar Travel Company. They offer various destinations and it is critical to know your agents have your back if you have any interruptions especially during times like this.…
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Date of experience: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claudia D wrote a review Dec 2021
Buenos Aires, Distrito Federal, Argentina1095 contributions143 helpful votes
+1
My experience with The Polar Company was incredible! This company knows really well how to give the best service available. I’ve talk with 3 more companies to reach Antarctica and no one gave me such a feeling of confidence, security and professionalism. Rapid answerrs and fast booking. My experience was top notch!!! I took the Discovery pack and gave the possibility of reaching the Antarctic Peninsula, astonishing places and experience. Sebastian make me feel informed, secure and was very polite and caring about all the details, protocols and previous preparations for such an experience. Even though when the departure date was coming. Highly reccomended !!! Thank you Sebastian for your support, quality and professionalism. My experience in Antarctica changed my life forever and you was part of making it possible.…
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Date of experience: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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The team provides quick turnaround response times and are always reachable. Tour details are clearly detailed, payment options are straightforward with no hidden fees etc. Managed to secure a last minute polar expedition which turned out to be one of the best trips of my life. Will definitely recommend using this company for your polar tours. …
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Date of experience: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
My visit to Alaska was awesome! Really I felt in love with Alaska! I travel around and I thank The Polar Travel Company for doing my trip unforgettable!
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Date of experience: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from thepolartravelcomp, Director of Sales at The Polar Travel Company
Responded 22 Jul 2021
Thank you for your kind words!
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+1
Agustin Ullmann from The Polar Travel Company is a competent and knowledgeable travel agent that I have worked with to help me plan my trip to Greenland and Iceland this past summer. He helped me plan and arrange my 12-day trip to Iceland, when the expedition to Greenland was canceled due to Covid-19. I have found him to be very responsive to my questions and concerns. He goes the “extra mile.” I highly recommend Augustin to all who are interested in polar travel.…
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Date of experience: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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