Great exhibits great day out but a few strange things.
I pre-booked our tickets online and picked a time slot to guarantee entry, on the way in someone directs you to a queue either booked tickets or non pre-booked.
All ticket holders proceed straight in and others in a queue who do not even though it's free entry.
Once in NO ONE scans the tickets anyway so the people in the queue without pre-booking are standing there for no reason!. Then they employ someone just to ask to tap to donate on the way in, which we did but is just strange.
It's such a great family day out, why don't they just charge admission!? Under 16 free maybe and adults paying. It's worth it.
Then strangely they have dippy the diplodocus in a separate section also free to go in but you have to queue again and yet again a tickets and non tickets queue!??
2 staff members scanning pre-booked tickets and a queue to a till with another person for the free tickets ???? All they did was try to sell you a dippy book and a museum guide book. Seems so weird standing on line for a free entry..and you pre-book for what? You pick a time slot for what I thought was to control the amount of people to stop overcrowding, but it was packed.
There are so many attractions in the UK that are nowhere near as good, yet charge a fortune for entry.
They should just charge entry, the museum is important and alot did look run down, the dinosaur exhibit gantry was closed, some exhibits empty, the escalator through the globe was out of order.