Fortunately, the centralized pickup was less than a block from my hotel. The problem was that there were multiple tour companies picking up at the exact same time from that hotel, so it involved going from one coordinator to the next to find my tour. Buses were parked in front and on a side street. So glad I got there early. Of course, at the end of the very long day, our stop was the last.
The tour itself and the guide and driver were excellent with ample time given at each of the 2 major sites. Because I wasn't hungry, I did not eat at the lunch location. People were complaining about the long lines and limited choices. When we arrived at the Dead Sea, it was clearly the place the tour buses all chose to come to. It was terribly crowded and after changing and finally getting down to the "beach" (actually just mud) it was nearly impossible to negotiate the steep angle into the water. As I watched a few young women and men slip and slide, I decided a fractured hip was not on my personal agenda for this excursion so I passed and returned to the changing room. However, to be clear, the mud and steep angle was not the tour company's fault.