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- The terminal is well organised .
We used it for our ferry to Bintan island.
As we opted for emerald class in ferry , we had access to the lounge.
While returning the distance from ferry to arrival hall is long and the conveyor belts for luggage was not working adding to the total time to get outWritten 26 September 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- We traveled with kid. The staffs were very helpful throughout the journey. The other ferries do not have an upper deck..so, it's recommended if someone is looking for a better view.Written 15 April 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- Things got off to a terrible start.
When I booked my family's tickets about a month before, the documents stated that we were supposed to board the ferry at the Tanah Merah Ferry Terminal. When I went on their website a few days before we were due to go on our trip to check on the travel restrictions and required documents, I realised to my shock that they have changed the boarding to Harbourfront, and that my original ferry timings have all been changed. Nobody bothered to inform me or offered to rebook my ferry timings even though the change had already been effect for at least two weeks!
I texted them to ask, and Yeni replied and also helped with all the necessary arrangements. Yeni was apologetic and helpful, and single-handedly saved the ferry company a 1-star review.
The rest of the experience was largely uneventful - maybe because I learned to manage my expectations. The ferry from Singapore was about 20 minutes late, and the one departing Batam was late by almost 40 minutes. I was kind of expecting those, so managed to take these in stride.
The queues to collect tickets was long, and boarding was somewhat messy with absolutely no queue management, but again, it was as I expected. Many passengers also went the entire ride with masks off.
The ferry ride itself was reasonably comfortable.Written 13 July 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- We used Majestic for our trip from Tanah Merah to Bintan Tanjung Pinang terminal
It is a 2 hour ride and lucky the ship was large enough because the sea was quite rough with larger waves.
Don't expect any luxury but functional transportation.
Seats are quite narrow but ok for a short ride.
A/C as always is far too cold - make sure you bring a light jacket
the only complaint is the boarding process - in Singapore there is a larger waiting hall after the security check and there is a lot of noise and no announcements - one has to always watch the screens.
we nearly missed our ferry.
please note, there is no need to be at the terminal two hours before departure as recommended when buying tickets - if you arrive at the terminal 1 hour before departure it is all rightWritten 17 February 2020
- The sunset view the picnic lunch and city view from the yacht in the evening with the bright lights of Sentosa islandWritten 4 May 2022
- The return trip from Batam was terrible. It was a very old boat. We sat in the bottom section of the boat. The ventilation was bad and at one point, I felt breathless. The aircon was not working very well.
As for the top, open section of the boat, people were smoking continuously. I had a 1 yr old with me, it was a terrible experience for us. There was no control. People were waiting by the exit to alight from the boat while it is still moving.Written 7 August 2022
- COST. Amusement World (AW) Cruise started advertising itself a couple of months back. It's docked somewhere in the international waters of the Singapore Strait. My wife and I visited it out of curiosity and stayed a night at their so-called deluxe triple cabin (with no TV; TV costs extra) which costs us RM80 - paid when we reached the ship. At the New Century counter at Tanah Merah Ferry Terminal, we paid the weekend single day price of S$38 each plus booking fee of S$1 (and we have to leave the next day by 2.30pm or pay a surcharge of S$20). This S$38 included the Batamfast ferry rides, the transfer ferry ride and all meals when we're there. We parked at the public car park (S$1.20/hr). We figured it's probably cheaper than taking a taxi/Grab two ways, and more convenient.
FERRY. We departed from Tanah Merah Ferry Terminal via the Batamfast Ferry. 45min later, we reached Batam's Nongsapura Jetty where we had to transfer to another domestic ferry to bring us to AW. On the way to AW, this domestic ferry stopped at another popular gambling ship, Aegean Paradise, before finally reaching AW. Batam to AW about 30min.
CASINO. Most visitors are there to gamble - they use RM so it is more affordable. There are 2 small casinos (the main Pharaoh Chamber and smaller Bistro) with table games and slot machines; the latter are mostly older machines. Free beverages are served at the casinos. You need to "rent" a temp card for RM10 to play the slot machines (we don't know how to play table games so can't say anything aout that). The RM10 will be refunded when you leave the ship ... much poorer than when you came. They're rather strict about the rules there. No photo-taking, not even outside the casino. No backpacks, even small ones. You can deposit your backpack at the bag counter. However, the staff were polite and service was good.
CABIN. Amusement World is a very old ship (built in 1967) and it showed clearly. The cabin is pretty pathetic - it's a 51 year old ship so don't expect anything much. It's small - like most other cruise ship cabins of that size - but the furniture and fittings are all old. The toilet was the worst - it smelt very musty - I think the stench comes from the old sewage pipes. The night wasn't that bad; we closed the toilet door and the cabin was ok. But the morning was bad - the stench seeped into the room. Since we had to check out by 12pm, we decided not to kick a fuss or to change room. The towels were clean, so were the bed sheet and pillows cases. Hot water for shower was actually just warm. The aircon was pathetic and we had to use the wall fan - thank goodness there was one. My wife had a peek at the suite (RM150 on weekdays I think) and she said it was much better. Oh, you need to bring your own toiletries.
FOOD. For the price we paid, we really can't complain about the food. It's a basic buffet - with the main buffet of mostly Asian food, a corner for porridge, another for noodle soup, a dessert and fruits corner plus tea and coffee. They serve lunch, dinner, supper and breakfast. AW is not as popular as Aegean Paradise and so there were no crowds during meal times - that's a redeeming factor. You can eat your meals in peace. You can also pay for ala carte meals on the menu - reasonable prices.
ENTERTAINMENT. I think they have some live shows at night, probably for families who are there (but seriously I don't know what's there for the family). There's a movie room, a hair salon, a small souvenir/convenience shop, a massage service, a video game arcade, a bar and a restaurant. Best to check with the staff.
GETTING AROUND. You disembark at the casino level (Deck 2) and deposit your passport with the staff at the reception. Patricia Restaurant where we eat our meals is at Deck 5. You can either climb some very steep stairs up or take the very old elevator (3 pax at a time and you need their staff to operate it) to Deck 4 and walk up to Deck 5. Our cabin was at Deck 4. I think old people with weak legs shouldn't go there because of the stairs but then again, many are gamblers as I see quite a few elderly there.
IMO. Go there if you want to gamble in RM (and not S$) at the casino. For Singaporeans, I guess it beats paying the S$100 daily levy in mainland. For S$38 (S$28 on weekdays), you get some nice ferry rides (sitting out in the open deck with the sea wind blowing in your face is quite lovely), free meals and gamble cheap in RM. But it'll be a very boring place for non-gamblers. And again, it's a very old ship.
PS : A pity I can't post photos in this review - nowhere here to upload photos - strange.Written 26 December 2018
- This was a nice 45 minute ride around the Bay Area. Sit on the driver side of the boat to get the close up views. Though the site says tickets are sold at Clarke Quay the area was large and the ticket booth closest to where our taxi let us off for Clarke Quay was closed. We eventually found an open ticket booth on the other side of the river further down the Quay. I would recommend taking this cruise.Written 15 November 2022
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