MyLaoTours was thorough and meticulous with their planning, the room was huge and on the first floor, the food portion was generous (although the milkshake was too sweet) and the tour guide Joy was knowledgeable and fluent in English.
I was pleasantly surprised at how beautiful Laos was, especially Kuangsi waterfall - I'm not usually fond of nature, but found myself already planning on where else in Laos to visit. We'll definitely use MyLaoTours again.