Hiking & Camping Tours in Levi

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Hiking & Camping Tours in Levi

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What travellers are saying

  • Hokeypokeysue
    Menai, Australia19 contributions
    5.0 of 5 bubbles
    Antoine our very friendly, knowledgeable guide picked us up and took us to the location of the frozen lake. It was surrounded by snow covered trees and it was a truly beautiful, peaceful and relaxing spot. On location there was another guide. They both helped us put on the suits and gave us clear instructions on how to get the most out of the experience, and took photos of us on our phone. Afterwards we were given a warm drink and snack by a hot fire. It was a magnificent experience with a wonderful guide. Thank you Antoine.
    Written 24 March 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Marnix H
    1 contribution
    5.0 of 5 bubbles
    So far we have an amazing trip, a lot of good organized trips. Andrew helped us with most of them, he is really kindness and help you with every question you have!
    Would really recommend doing the activities with Polar Star!
    Written 7 February 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Georgy
    Horsham, UK4 contributions
    1.0 of 5 bubbles
    I’ve tried writing directly being seeing as i’m being ignored and I think child safety is important here are my thoughts :

    I wanted to write to you about your tour on the 13th February - winter highlights family day. I would like to complain about the safety approach to children on this tour which is labelled “Family Day”.

    First we had to insist on having a helmet that was safe for children- for a helmet to be safe it need to come 1/2 way down a child’s forehead and you tried 3 times to give her one that was too small in the event of an accident this can cause serious injury

    You told us the kids in the sleigh would have their parents in the snowmobiles behind this did not happen! the kids had no blankets and were cold this would have been simple to
    fix.

    you did not allow us to stop and change drivers so i paid €20 insurance and i was unable to drive

    you did not wait for a very slow lady and she then went the wrong way and delayed our arrival back at the office when this happened no one took care of what our Nine year old was doing. Thank god she is sensible and went in the hut and sat crying because she couldn’t find her parents. This is very poor, if you are taking care of this kids this would never happen!! what if she had wandered off alone because you did not manage the group this is so dangerous I am very unhappy.

    Your safety briefing said nothing of stopping at stop signs / crossing skiers or traffic / most of the group were french and did not understand!

    The group was so large there was a lot of waiting in the cold and the children were all freezing. I understand Sami was trying his best but this is not the standard we expect for nearly €500 family day. this ran from 11-3 pm and there was only a slice of bread for the children to eat and no notice saying bring lunch for the kids

    I am very cross about this activity and have cancelled my other activities with you.
    Written 16 February 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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