My reservation was also cancelled involuntarily. I suspect the hotel was known for some time that they wouldn't be open yet was taking reservations (GREED!!). I've written to Hilton but don't expect a response (I requested that my Hilton Honors account be closed). Now I'm scrambling for a hotel. The reservations manager suggested another Hilton property - HELL NO!! There's not much available. Any decent hotel that has rooms will run you $400+. This will be my last time travelling to San Juan.
We have booked a stay for October 25-28. I have been unable to find any current information regarding the status of your hotel. I feel terrible for even asking this question under the circumstances but how did Embassy Suites fare and when are you projecting a reopening?
How do you get from the airport to the hotel? Do you just get a taxi at the airport or is there car service we need to make a reservation first?
We will be staying here at the end of August. Is there horseback riding at the beach? Where/how do I book it?
I have two kids ages 4 and 2 and both are unable to swim. Just wondering if the pool offers life vests or shall I bring my own?