Looking forward to staying with you guys next year :) Can you advise if the free lounge access tickets at Singapore Airport are still given upon request when leaving the hotel? I've seen a link on your website about this but I wanted to check it's still a valid offer. Thanks :)
Can the Handy Phone in the Deluxe Studio Rooms be used to make calls to and receive calls from Australia ?
We are two adults and a kid, planning to book this hotel for late Aug. We co-sleep, so we usually book for two adults with a king bed and later pay for the extra when arrive. Otherwise most of the websites will assign us some rare rooms with two queens or one queen plus one twin.
I almost booked your hotel until I came across a line stating that due to limitation of family-friendly facilities, it is not recommended to bring kid less than 12 years old. We do not need any child-friendly facilities during our stay, the city and the swim pool are enough. We will go out everyday. However, does that means that kid less than 12 is not so welcome in your hotel? My kid is quite well-behaved, but I do not want to feel out of place in a hotel. Your sincere answer will not offend me. It is just a search for a better fit of hotel and quests.