Is the A/C going to be working when I visit in June? or should I cancel the reservation now? Concerned by the reviews on this point!
is there a height restriction in the car park as i will be coming in a 3.5 tonne horse lorry and also do all room bookings include breakfast?
What is the max room occupancy? If i book a family room would it accomodate 2 adults 2 children and a baby in a cot? We dont mind being cramped just after a stop over!
Hope you asked for a full refund. I paid with points but have been promised double points back still waiting. The beds are described as Hampton comfy beds what a joke! They do offer a guaranteed full refund if not happy please take them up on it then they might improve things. I was promised that a mattress topper would be on my bed on arrival they don't have any. The manager said that these are Hampton beds and obviously this hotel was not for us.