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Moon Palace Jamaica Questions & Answers

Belfast, United Kingdom

Hi, I am trying to find an email address for the Moon Palace Jamaica Grande; we are travelling in September and would like to make some small requests? Thanks :)

over a year ago Answer

4 answers

Property representative
Kemarlo C
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Dear miss_skhxo,

It will be our pleasure to assist with creating the most wonderful awe-inclusive experience for you. As such we kindly invite you to check your private messages inbox for contact information for Moon Palace Jamaica.

Warmest regards,

Christina Mighty

Manager

Moon Palace Jamaica

over a year ago
New Orleans, Louisiana
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You can contact them directly through their web site. Submit your requests there. I hope this helps.

over a year ago
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Hi, I am trying to find an email address for the Moon Palace Jamaica Grande; we are travelling in September and would like to make some small requests? Thanks :)

6 months ago
Orlando, Florida
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Good luck with website. I emailed them twice since our return in early July with no response. I chatted with them online. That was disappointing. All I needed was answer to one question. Once the person picked up chat line all I got was a message that popped up every 3 minutes saying we are searching one moment. This went on for 30 minutes. I dropped in other questions with no acknowledgement which makes me think it is a computer setup recording. I called once and was given a couple different numbers to help answer my credit question. It was never resolved so I stopped calling. You get great service at the resort but dealing with them before arrival or after departure is difficult. I think you have to be a paid member to get service over the phone or Internet.

11 months ago
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