We had a local guide that was booked for us through our travel company Adventure Life. But a guest at the hotel booked all of their day trips in town once they arrived.
I can't add much to the answer that has already been provided. We also booked our one tour - to the volcano - locally. And we were picked up and dropped off at the hotel . We thought the trip prices were good value for money, and used Trip Advisor reviews to pick the local company we finally used. However, as the respondent above has said, I'm sure the hotel would help if you asked them to because they are generally very helpful, and their level of English is good too.
I'm sure they would if you ask. They so not offer but they know all the local guides etc and really want to help in any way they can . we had it all arranged before we left and were picked up at the hotel everyday. I know they wanted to make sure we had a ride booked to the airport but we told them it was ready booked. It's a very short walk into the town and you can book the trips yourself. We used Audley travel to pre book for us. The guides were first class and the groups very small and this also meant we started and finished at the hotel it probably cost a little more but for us it was worth the amazing service we got. Hope this helps
Go with other excursions booking with in town company. Safer transportation, I think!
Get an answer from Iguana Crossing staff and past guests.