This attitude is completely unacceptable and I too am very disappointed. This is NOT the behaviour we have to come to expect from our staff (we have been here for 32 years) and we are very sorry to hear of your experiences.
Do you happen to remember if the server was wearing glasses? Male or female?
I am not quite sure what you mean by "the drinks weren't very nice"?
Anyway, I look forward to your response.
Michael Bell (Owner)
Michael, sorry I have only just seen your response. The waiting person was female but I am afraid I cannot remember much about what she looked like. The drinks frankly were a bit tasteless and we suspected they were watered down.
Get an answer from Portobello Gold staff and past guests.