Good afternoon, I am a gold ambassador member, could you please be able to tell me what room type I need to book to get a club room ? as my complementary room upgrade. What is the room type I need to book on your website to get a club room?
Hi, I'm unable to help you on your question. I would suggest you sending your request to the hotel reservation for recommendation. I also understand room upgrade is subjective for gold member. You might want to clarify this matter with the reservation.
In the past we have booked a basic room but as ambassador status we have been emailed an offer for an upgrade to Club for a very minimal cost. We have done this prior to our last three visits and its much cheaper than booking Club online on our visit in July we were given one of the newly renovated rooms they are lovely. As suggested above perhaps send an email with any questions. Remember they are currently undergoing renovations.
Hi Karen. Stayed recently and I would think if you book a King Business room you should get the upgrade as this room is the level below Club. Contact the hotel to confirm.
Cheers and have fun. Great hotel in a fantastic location.
I agree with the idea of contacting the hotel. I booked a club room and was upgraded to a shophouse room so not sure what you need to book to be upgraded to club. Also agree staff at IC Singapore are helpful and friendly - the equal of any in the world if not the best.
Suggest contacting the hotel and explaining the type of room you want,they are very helpful people.
Best to write to the hotel manager Mike Shin- a very nice guy btw...Michael.shin@ihg
If it helps, I have Spire Royal Ambassador status and buying the "best available" normal king generally gets me a larger club exec room. On occasion, sometimes better. YMMV!
Hi i belive it would be a shophouse room. But i would seriously recommend to double check with the hotel or their contact center since the terminology would differ.
Personally, i booked their deluxe room and got upgraded to their junior suite.
Get an answer from InterContinental Singapore staff and past guests.