I wish so much that you would stop disappointing me. You charge extra for a Margarita pizza,but forget the fresh tomatoes and bake the basil when it's supposed to be fresh. The carrot cake is usually delivered frozen. My soda is sometimes wrong. The delivery guy called & requested that I go downstairs 3 flights to get my food from him. The calzones have only a thin layer of ricotta, not light and stuffed as they used to be.I never order meat dishes because of so much grissle or whatever my teeth knock into. Last time there was a black olive pit in my salad that I bit down on
I love the sweet little woman who might be the owner, so I keep trying. But, am about to give up. The food always has good flavor and really has potential. I am Italian & from New York. Thank You.
I'm sincerely sorry for not responding to your question 3 days ago. I have been notified just now of your comment.
Yes we have known the other 2 pizzerias near our location will be opening soon and I'm very sorry for the lack of service my staff has caused to your disappointment. We will try our best to improve our service with the comments you have given us.
please if there are/were any additional problems to any service please give us a call and the manager can situate any service to your needs.
thank you for being a continued customer we look forward to hearing from you soon.
Well, finally a professional attitude. I'm thankful for your reply :) I was a customer for over 2yrs. I've voiced my concerns in the past, but unfortunately they fell on deaf ears. I told the snippy young brunette, maybe she's the owner's daughter. She just rushed me off and obviously was not interested and had absolutely no concern about anything but taking the next order.She acts like she's doing me a big favor by taking my order. She has ruined my appetite for Bambino's. One time, about a year ago, I asked to speak to the owner...a young man, about 20yrs old, told me he was the owner. I said, "I know you're not the owner" he then said,"OK,I'm the manager" in a cocky manner. He was probably a delivery boy in my opinion, afraid if I spoke to the owner, I might complain about him or his coworkers. I might try you one more time in the future if I'm in a generous mood, but only because that sweet lady with the accent has been so nice. Well, and also because your reply to me seems genuine...we'll see.
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