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Quality Inn & Suites Questions & Answers

Why do your rooms specifically room 104, smell like mold? Your air conditioner only had one control, there was no way to regulate it at all, the stool didn't appear to be attached to the floor in the bathroom and the breakfast that you so bragged about over the phone was horrible. No napkins, no eggs, no bread for toast and the apple juice tasted like it had been watered down. I would never recommend this motel to anyone.

over a year ago Answer

3 answers

Property representative
Maheshw37086
Owasso, Oklahoma
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Dear Karen,

I am surprised to note that you have had a very unpleasant stay with us and shocked to note the issues you have experienced. We have not had any such complaints of our rooms and the said room is always occupied. We checked again to make sure that all our A/Cs and fittings comply to the industry standards. I also noticed your concerns of the breakfast which is a main attraction at our property and well reviewed and received. I am unable to find the timeline of your reservation and stay for further fact finding. Please let us know your stay dates.

However I apologize on behalf of our entire team for not exceeding your expectations.

over a year ago
Springfield, Missouri
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I had never stayed in that specific room,all rooms I had stayed in all had controls on units.Breakfast always have hot eggs ,sausage gravey,biscuits or fruit cereal waffles. Rooms nice clean in good order.I have stayed at that specific hotel roughly 40 times with few problems except some WiFi problems in one room.

over a year ago
Springfield, Missouri
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I had never stayed in that specific room, all rooms I stayed in had all controls on the units. Breakfast all ways have hot eggs,sauage, biscuits,graveyor fruit,cereal, waffles.Rooms nice,clean in good order. I have stayed at that specific hotel roughly 40 times with few problems,except some WiFi in one room.

over a year ago
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