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Hale Ko'olau Questions & Answers

Barrie, Canada

I posted a 'review' yesterday entitled 'Disappointed', I believe it was, but I don't see it online. When will I see it?

Thanks.

Dina

over a year ago Answer

1 answer

Property representative
Hale K
Hauula, HI
Helpful answer
0
Votes
Not as helpful

Aloha Dina,

You've sent your message directly to us at Hale Koolau. We're sorry you were disappointed with your accommodations, however we do not control the review process as that is done by Trip Advisor so you'd need to contact them directly. May I ask if you completed our guest survey or brought any of your concerns to our attention during your stay before posting a negative review about us?

over a year ago
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