To start with, We wasted approximately 2 hrs searching the hotel.
Once this hotel was discovered , which was at a secluded area in Patnitop,not accessible,To our surprise, there was no one at the reception counter.
We had to shout out and than a person came in his night dress to meet us.
He was not aware about the booking at all.He simply denied about any booking information.Still, he took us to show the room on the basis of the booking id shown to him.The entry of the hotel started from a scary basement which led to the room.
Room was in a pathetic condition with no water, no electricity and hygiene was 0%
On top of that he showed us and forced to take the basic/standard room whereas our booking was for Deluxe room.Since he was not aware of our booking, he said deluxe rooms are all occupied.The hotel was in extremely poor condition, ,C GRADE HOTEL wherein Some illegal programs are being conducted.We wasted that complete day because OF YOUR POOR SERVICES GIVEN TO US.Then we had to opt some better hotel at that time for 1 night stay which led to double expense on our pockets.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC