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All You Need to Know About the Rooms
at Ibis Budget Valenciennes

Room/Suite (13)
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Guests1 room, 2 adults, 0 children
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Room review highlights
Appalling experience. The hotel room, facilities and grounds are not as pictured on the website. Our room had strong smell of...
The room has all necessities. TV has only one English channel (BBC), I found all other channels of French language. Toilets are...
Simple hotel but all you need to sleep a night. Clean room with all you need. Heating system worked very well. Simple breakfast...
Featured room amenities
Internet
Wheelchair Access
Wifi
Bottled Water
Newspaper
Accessible rooms
Flatscreen TV
Family Rooms
Smoking rooms available
Non-smoking rooms
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Reviews that mention rooms

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ukallwrappedup2018 wrote a review Jun 2019
Manchester, United Kingdom14 contributions
+1
Appalling experience. The hotel room, facilities and grounds are not as pictured on the website. Our room had strong smell of smoke, chipped paintwork, blown glass patio doors, holes in plastic curtains, poor bathroom grouting, no window to ventilate the room, overground weed patio, no smoke detector. No reception service during our 24 hr stay, so no opportunity to try to change room and could not address overcharge on credit card. Please do not stay here, especially if you have children as the area felt very isolated and unsafe at night.
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Date of stay: June 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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atulp523 wrote a review Jan 2018
Pune, India2 contributions
The room has all necessities. TV has only one English channel (BBC), I found all other channels of French language. Toilets are clean. During night time (I mean late night beyond 10PM), there is nothing to eat in the hotel. We had to go to near by place for eating. The place is very good, but there is noise of vehicles on the nearby highway. Overall found good place to stay for a day or two.
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Date of stay: January 2018Trip type: Travelled on business
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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350pekka2017 wrote a review Nov 2017
Helsinki, Finland26 contributions3 helpful votes
Simple hotel but all you need to sleep a night. Clean room with all you need. Heating system worked very well. Simple breakfast but worth of money. Staff was nice and helpful.
There are no restaurants in the area. Novotel hotel has good dining next to Ibis, it is open only after 7 p.m.
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Date of stay: November 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188590Minnie77 wrote a review Aug 2016
Grandola ed Uniti, Italy41 contributions13 helpful votes
The room was really outdated and a bit dirty. The bed made a squeaking sound every time you moved. The breakfast was not good at all, there were no clean plates and very little to choose from. But if you pay only 40 euros for a room for a night this is what you should expect I assume.
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Date of stay: August 2016Trip type: Travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from daisy g, Gérant at Ibis Budget Valenciennes
Responded 28 Aug 2016
Dear Thank you for taking the time to tell us about your experience at the ibis budget Prouvy Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holly B wrote a review Jul 2016
Worthing, West Sussex37 contributions6 helpful votes
+1
Lovely clean room which looked well maintained & had a bath! (Something sorely missed when we've travelled before). Fab idea to have one of the kids beds above the double as this saves on room and our youngest was very happy with having her own nightlight. The beds are basic & sturdy (read 'hard') which suited me well, but Mr Softie husband wondered if mattress had been optional...

Rooms were on the ground floor which meant that you could park right outside the room (lots of disabled bays & plenty of space to get out).

The room had a patio door at the back leading to a little patio area & grass, which despite being very close to the motorway, was peaceful and very welcome after hours in a car! The area itself is fenced off which allowed the kids to stretch their legs (with other children doing similar) & us a safe place to store our bikes just outside the door & give us a little more room.

WiFi is included in the price of the room which was very welcome and was a decent speed for general browsing.

Lady at reception was very helpful and took pity on us after our dreadful attempt at chatting in French (I forget words in English, so perhaps a road trip where I attempted to speak French, German, & English was maybe aiming a tad high!). There's an accessible toilet in reception.

Breakfast was a buffet with coffee, croissant, yoghurt etc. Everything was fresh & very nice. My only issue was using the brilliantly installed wheelchair lift to get to the breakfast bar... which was locked & no one had a key! This was easily solved by sending the family up to the breakfast bar & sitting in the lower table area. This is a potential issue had I been travelling alone.

Getting to reception in a wheelchair is difficult (there is a 2" step to get onto the ramp which was too steep for me to propel myself manual chair up myself ). Once in reception, there is a lowered desk, although the card machine doesn't reach it.

There is no resturant on site & if you're travelling on a Sunday there is very little available. An "emergency" McDonald's is located 4km up the motorway (about 10 minutes). Usually, there is a resturant available at the neighbouring Novatel.

We booked a stopover here for a family room clearly stating that one person was a wheelchair user at the time of booking. On arrival, we were told that room layouts were either wheelchair accessible for 2 people, or family rooms. As I need physical help from my husband during the night, we couldn't make use of the suggestion to book 2 separate rooms, so stuck with the family room.

There is a clearly signed wheelchair access route to the rooms from the car park, however this also contains a 1" lip in order to get up to the walkway. The doors were wide enough to push my manual wheelchair through if my husband helped lift me over the raised frame, and aside from not being able to close the bathroom door & there being no grab handles (remember that this was not billed as the accessible room), the hard floors and clean layout meant that I could scoot about in my chair with relative ease. For those with anything bigger than an active user chair, this wouldn't be an option.

Overall, it was perfectly pleasant as a stopover with our only grumble being the mildly terrifying ramps & the assumption that a family wouldn't require an accessible room.
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Date of stay: July 2016Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from daisy g, Gérant at Ibis Budget Valenciennes
Responded 28 Aug 2016
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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