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All You Need to Know About the Pool
at Secret Cliff Resort

Pool & Beach (54)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... room. Ocean was very far, had a view of old roofs. Crappy pool. Pool bar is ridiculously expensive. Rude staff. You've...
... luck to see which customer will not make an issue? and the pool, the tiles were broken with sharp edges, and it does not...
... + Breakfast Restaurant - very authentic and airy + Infinity Pool (although very small max 8 persons) - Location was not as...
Most popular question about the pool
Hi, can you tell me was the swimming pool on the resort side or the villa side?
Answer from Miks737
Oct 2014 |
We stayed Resort side, which is also where the restaurant and the pool in the pictures is

Reviews that mention pool

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Andre wrote a review Aug 2020
Sandton, South Africa3 contributions
Really bad place.
Old and crappy.
There are much better places in the same price category.
Had a ocean view room.
Ocean was very far, had a view of old roofs.
Crappy pool.
Pool bar is ridiculously expensive.
Rude staff.
You've been warned.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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sunanthakev wrote a review Mar 2020
Kuala Lumpur, Malaysia147 contributions17 helpful votes
Please dont get scammed, its a rundown old place, it might be a successful hotel once but not anymore. You can get way way better hotels for this price. We arrived late, sent to our room by buggy. The room was located next to a store room, and in front of a big moldy rocks. Entered our room, it was more like a motel, the toilet was like a public toilet and the bed was hard as a rock. Since we were tired, we dont want to make a fuss, we switched on the A/C, for the next 30 mins it was just blowing air. HOT AIR. called reception, they sent a maintaince guy who lietrally did nothing and he said he will come back, never did. Called again, no one bothered to come, called again as the room was so stuffy and the smell of old mouldy furniture was in the air.
another maintainance guy came and did not even check but he said the A/C is working fine. we were so so tired to even argue with them, we went to bed, it was stuffy, sweaty. the next day breakfast was just basic friend rice, friend noodles. It was fine with us, went to the reception asked them for a refund of the second night as we really dont want to stay they, the receptionist was not helpful she was just reading the cancellation policy, then she said she can change the room, but only same room category not the ones with seaview. It was totally fine with us as we are not looking for a FREE UPGRADE, just a room we paid for, not some run down spooky room. Then we asked again if refund is possible instead as we really dont like the attitude of the receptionist, she said will check with the manager and she did not, repeated the same answer. Since we had no choice, we went and check the second room , it was way better than the room they provided to us at first.
so if only we did not make noise, we will be staying in that spooky room. so are they trying their luck to see which customer will not make an issue? and the pool, the tiles were broken with sharp edges, and it does not look anything like in the pictures. Dont get cheated, there are many other hotels. way cheaper and way better.I always travel to Phuket but this is the first time i had a bad stay.
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Date of stay: March 2020
Room Tip: just dont book
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Beenieman101 wrote a review Mar 2020
London, United Kingdom54 contributions46 helpful votes
+ Stunning Sea views
+ Breakfast Restaurant - very authentic and airy
+ Infinity Pool (although very small max 8 persons)

- Location was not as good as other hotels. We had a car so it was not a problem to travel to Patong/Karon. Strongly recommend to hire Moped/Car
- Very bad welcome by from front desk upon check in. We arrived at midnight (hotel states 24 hour check-in) and were greeted with the front desk staff sleeping and then got upset when he was woken up to check us in.
- Rooms are very dated and sparsely furnished. Bathroom is just a wet room (no amenities provided)
- NO Iron or Ironing Board provided as hotel does not have any?!
- VERY steep walks back to the room. ALL rooms are located across a 4-lane highway away from the breakfast restaurant and reception. Golf carts are provided but they can be hit and miss in getting one when you need to.
- Housekeeping not on point and consistent
- One stay is enough.....better choices in other parts of Phuket!
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Date of stay: February 2020
Room Tip: Ask for room 359 or 360....steep was to the rooms, however the rooms have the best views as they...
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Utsav S wrote a review Feb 2020
Patan (Lalitpur), Nepal20 contributions10 helpful votes
Amazing place to be and very good hospitality. The sunset point and infinity pool are great. Would definitely recommend their servvice. If you are in Phuket, this is a place to be. Also yes very good breakfast.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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leReceptionist wrote a review Feb 2020
Nice31 contributions11 helpful votes
Nice room with balcony with a view of the sea and corrugated roofing, infinite pool with a bar nearby and choice of restaurants...... my friend did nt like the room as it is basic. . breakfast was good and staff polite, Always a car to the lobby and plenty of space for the taxi to stop and wait.Secret sunset BBQ was a good evening. Khob khun krap
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Date of stay: February 2020
Room Tip: lower side are nicer but far from pool
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & answers about the pool

liambomck asked a question Oct 2014
Belfast, United Kingdom8 contributions5 helpful votes
Hi, can you tell me was the swimming pool on the resort side or the villa side?
Answer from Miks737
Oct 2014 |
We stayed Resort side, which is also where the restaurant and the pool in the pictures is
1 vote
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