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All You Need to Know About the Rooms
at Hotel Novotel Taipei Taoyuan International Airport

Room/Suite (539)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... Specifically today as I was ironing my shirt in my room, the iron left rust stains on my shirt from the steam holes....
... , you can take airport express too, take you around 40 mins. Staff are nice and room is so tide. For sure will come next time.
... showing interest in their guests, more of "here's your room card, take it and move on". Nothing rude, just requires some...
Most popular question about the rooms
Hello, Do you have day rates for a room for up to a 10 hour stay? I need a room for for 3 people: my wife, I and our 18 year old daughter. We would be arriving at about 8am on...
Answer from EricRimbeuf
Nov 2019 |
Dear Peter, We do have day rate for 8 hours between 08:00am to 22:00pm. Please kindly contact with hotel directly for rates and...
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Reviews that mention rooms

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TEBourne wrote a review Aug 2020
Hong Kong, China2 contributions
TPE Airport Novotel has good rooms, however the communication among staff and guests leaves much to be desired. I’ve stayed here several times, and I’ve always left feeling underwhelmed. Specifically today as I was ironing my shirt in my room, the iron left rust stains on my shirt from the steam holes. I contacted the hotel staff asking for a new iron to try to salvage the mess i now have, and the iron they deliver has surface rust on the iron. Who doesn’t love a rust stained dress shirt! Bottom line, come here with freshly pressed items!
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Patrick_batman11 wrote a review Mar 2020
Hong Kong, China112 contributions50 helpful votes
We pick this hotel because of location , we need to get on plane on early morning.And this hotel just 5 mins ride away from airport.
Free shuttle provide at from 6 am , but also underground station just next to hotel , also can bring you to T1 & T2 in 5 mins.
If you want to go to Taipei , you can take airport express too, take you around 40 mins.
Staff are nice and room is so tide.
For sure will come next time.
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Date of stay: March 2020
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport
Responded 7 Apr 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snoofkin wrote a review Feb 2020
IL112 contributions46 helpful votes
Stayed for one night before a flight back the next day.

Breakfast was superb, with endless options. Much more than I would expect from an airport hotel.

Rooms are comfortable and clean, better than the usual airport hotel rooms.

Location is very good. Not inside the terminal, but easy to reach with public transportation from the airport, or the hotel shuttle bus.
Also, a 15 min taxi drive to a near shopping center with many dining options.

One comment to the reception Manager - your team members seems to know their job, yet no really showing interest in their guests, more of "here's your room card, take it and move on". Nothing rude, just requires some fine tuning.

Will stay here again on future visits.
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Date of stay: January 2020Trip type: Travelled on business
Value
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport
Responded 7 Apr 2020
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AndyTse_829 wrote a review Feb 2020
Hong Kong, China216 contributions14 helpful votes
+1
I have stayed twice in the Novotel Taipei Taoyuan Internation Airport within a month. Novotel is located in a 5-10 mins ride from the Terminal and they provided shuttle from/to airport terminal every 30 minutes. Or else, you may also choose to take the Metro to A14a Airport Hotel Station. And the hotel entrance is just a few steps from the station.

The room is stylish and spacious. The airport view is awesome from the room especially for airplane lover. But if you are not airplane lover, you may still hear some airplane engine sound as it's really close to the runway and taxiway. The bathroom is spacious. However, for my both stay, the magic glass in the bathroom is not working at all.

The staff are helpful and polite but sometimes queue will be formed to wait for check-in.

Overall, it's a hotel worthy to stay especially if you need to catch a early flight in the morning.
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Date of stay: January 2020
Room Tip: Airport View Room is great for Plane Lover
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport
Responded 7 Apr 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gracelago8 wrote a review Jan 2020
3 contributions3 helpful votes
First, it took us a long time to get to our room. We got a priority welcome since I’m an accorplus member but our flight is night time and we’re all tired yet it took them a long time to give our room. Next day we were surprised to hear banging on our walls also in the ceiling. We have our 4month old baby with us and it was so stressful. I dont understand why they need to place us in a room where there are on going construction and we informed in advance that we have a baby. It was a very unpleasant experience for a 5 star hotel.
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Date of stay: January 2020Trip type: Travelled with family
Value
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Questions & answers about the rooms

Answer from EricRimbeuf
Nov 2019 |
Dear Peter, We do have day rate for 8 hours between 08:00am to 22:00pm. Please kindly contact with hotel directly for rates and details. Best regards, Novotel Taipei
0 votes
Answer from Cookiesap
Aug 2018 |
Ralph is correct. The hotel is outside the "transfer zone" in the airport, so you will need to legally enter Taiwan through the normal immigration process to be able to visit this Hotel.
1 vote
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Answer from sir67
May 2018 |
You should contact the hotel for day use charges. However the location is very convenient for your needs. There is a train station below grade and beside the hotel.
0 votes
SoHappyHK asked a question Dec 2016
Hong Kong, China122 contributions11 helpful votes
I will arrive Taoyuan Airport after 10pm, is there any room services ? When is the last order ?
Answer from EricRimbeuf
Dec 2016 |
Dear Guest, Thank you for choosing Novotel Taipei. Our room service is 24 hours, and you can easily find the menu in your room. Beside that, our restaurant- The Square is also open 24 hours for a la cart order, and lobby bar is open until midnight. We hope you will enjoy your stay at our hotel and we are looking forward to welcome you soon. Best Regards, Eric
2 votes
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