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All You Need to Know About the Rooms
at Shiba Park Hotel

Room/Suite (275)
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Guests1 room, 2 adults, 0 children
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US$241
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US$106
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Room review highlights
... down and check in was very quick. We were allowed into our room which we were not expecting as we'd been advised in Japan...
... were in the older one, Annex, but it was totally fine! Two bedrooms, two bathrooms plenty of space which is extremely hard to...
We stayed at this well located Tokyo hotel for 3 nights. The room was small but clean. The bathroom was clean and there were a...
Most popular question about the rooms
WE will be staying at the Shiba park next weekend, wondering if breakfast is included in the room bookings?
Answer from GeoffreySB
Feb 2017 |
Breakfast in not included by default so you will need to include it specifically in your booking. That said we found the cost was ...
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Reviews that mention rooms

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redsparkle010 wrote a review Apr 2020
Bathgate, United Kingdom78 contributions67 helpful votes
We visited the Shiba Park Hotel at the beginning of March for two nights as part or a tour group. This was our very first hotel in Japan and we were very impressed. We arrived in the rain and were met at the front door, our suitcase was wiped down and check in was very quick. We were allowed into our room which we were not expecting as we'd been advised in Japan they are quite strict on check in times. We had a room in the annex, we and our suitcase were whisked straight across the room and we were in our room about 5 minutes after arriving at the property.

I am surprised at people saying rooms in the annex are small. They are not (certainly the one we were in was not). Okay, one side of the bed is against the wall, but there is room for table and chairs, a vanity table, tv, and tea making facilities in the main room. There is also a wardrobe and a small area being the door you can sore your suitcase. The window looked on to another building but this is Tokyo, space is at a premium! We were too busy out and about enjoying ourselves rather than spending time in the hotel! The bathroom was fine, shower over bath and toilet. We enjoyed checking out all the little amenity packs available!

We had breakfast included, what an experience! There is a mix of Western and Japanese items, if you don't want to try Japanese (you should - you're in Japan!) there are plenty of fruit juices, cereal, bakery items and cooked items.

Every single member of staff we encountered at Shiba Park was friendly, polite and very helpful.
Thank you to you all for looking after us.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 Helpful votes
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Response from Global806875, Front Office Manager at Shiba Park Hotel
Responded 2 Jul 2020
Dear redsparkle010-sama, Thank you for taking a time for leaving a comment on your stay with us at Shiba Park Hotel. We are very sorry for the late reply since we have been closed till the end of June. We are delighted to hear that our team members made you feel welcome. Looking forward to your next stay in the future! Sincerely, Shiba Park Hotel Taka"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LinMoo wrote a review Mar 2020
Casuarina, Australia55 contributions40 helpful votes
Great location, close to Hamamatsu cho station (JR), monorail station and Shinkansen station. 10min walk to Tokyo tower. We arrived early in the morning so caught a taxi to the hotel which was reasonably priced.
The hotel has two main buildings. We were in the older one, Annex, but it was totally fine! Two bedrooms, two bathrooms plenty of space which is extremely hard to find in Tokyo. Would definitely stay here again!
Service was excellent, helpful.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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ellen r wrote a review Mar 2020
Dollard-des-Ormeaux, Canada126 contributions46 helpful votes
We stayed at this well located Tokyo hotel for 3 nights. The room was small but clean. The bathroom was clean and there were a lot of complimentary amenities. The buffet breakfast offered western style as well as Japanese dishes. The miniature cinnamon danish and coffee were both excellent. We appreciated the location near the subway and train, grocery shops and quick service chain restaurants.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 Helpful votes
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Kimmyg13 wrote a review Mar 2020
Sydney, Australia198 contributions38 helpful votes
+1
I booked a snow trip to Japan in Feb/March 2020 with 4 days in Tokyo in between snow resorts.

The hotel far exceeded my expectations. It was well located, just a 10min walk to Hamamatsucho station which is only 3 stops from central Tokyo. It’s also walking distance to Tokyo Tower and Zojoji Temple.

The room was large and clean (I stayed in the annex). The bathroom was great, with shampoo, conditioner and soap provided as a well as a range of other toiletries.

There was a little bar fridge, TV, desk and the heating kept the room nice and cosy.

The hotel also offers cultural classes some free and some for a small fee (¥500) these included things like origami, calligraphy and a tea ceremony.

There are 2-3 restaurants in the actual hotel. I didn’t actually try any of these as there were so many options a short walk away. 7/11 next door for any snacks and other items too.

The staff were exceptionally helpful and friendly and made my stay very enjoyable.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Elissa wrote a review Jan 2020
Dana Point, California475 contributions89 helpful votes
If I could give this hotel 0 stars, I would. I arrived in Tokyo in the late evening to a terribly small room in the Annex building. This room was smaller than a small college studio apartment... so claustrophobic, not to mention there is no air conditioning (only heat). That means in the winter, if you want some cold air, you have to open the window even if it is raining. With the suitcases in the room too, there was absolutely no room to sit. It was a horrible night on hard beds that made my back so sore when I woke up in the morning. We went downstairs to see if we could change our room, which we could for 5,000 yen per night more for a normal sized hotel room (Please note, I have been ALL over Japan on many occasions and the Annex was by far the smallest, most claustrophobic room I've ever stayed in even by Tokyo standards). Obviously not willing to stay in the Annex, we upgraded to the 151 building... better, but still awful beds, dirty furniture, and it's weird how the toilet isn't in the shower area. The ice buckets provided in the room are super tiny and if you want water, you have to buy it from a vending machine... What hotel doesn't have complimentary water for guests in 2020??? The breakfast buffet was HORRID... Good luck if you want chicken nuggets, garlic cauliflower, uncooked eggs, or broccoli for breakfast. There is limited selection for "Japanese breakfast" and the fish is so fishy. The room for breakfast is incredibly small and the tables are so close to one another that you are breathing down people's neck. Some of the staff at the front desk are friendly, but many of the girls we asked to help us were lazy and acted annoyed when we asked questions. They couldn't perform simple tasks like googling an address for us to write in Japanese to give to the taxi driver and when we asked them to call a restaurant for us, she just looked at us and said "they aren't answering" and she hung up. Didn't even say she'd try again or that she would help us. After making her call again, she was about to hang up even though the phone was still ringing. Honestly how lazy can you get. Half the time, the staff didn't even understand what we were asking... at least have one person who can speak English!! Late check out? 1,000 yen per hour which is ridiculous. Sure the website says it but if you're only staying an hour later and the hotel is pretty empty, it's good customer service to not charge. That's probably why there are so many people on the couches in the lobby constantly... This hotel is so money hungry. I would never recommend this hotel to anyone staying in Tokyo... stay in central Tokyo near the train station. The location, accommodation and staff is all better there.
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Date of stay: January 2020
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from Global806875, Manager at Shiba Park Hotel
Responded 5 Feb 2020
Dear Ms. Elissa, First of all, thank you very much for the time to share your feedback with us on TripAdvisor. We would like to express our apologies that you had a negative experience and any inconvenience caused while you stayed in our hotel. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. Also, we are continually trying to improve the variety and quality of food items as well as complimentary service that we offer. Please do contact us so that we can make you feel better regarding you stay with us in the next future. Sincerely, Shiba Park Hotel Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

billcarroll289 asked a question Feb 2017
Narragansett, Rhode Island376 contributions132 helpful votes
WE will be staying at the Shiba park next weekend, wondering if breakfast is included in the room bookings?
Answer from GeoffreySB
Feb 2017 |
Breakfast in not included by default so you will need to include it specifically in your booking. That said we found the cost was high compared to the options available and preferred to eat elsewhere. If you are staying there for more than a day or two I would have breakfast in the hotel on morning one and then identify alternates - some of them already mentioned in the replies - that might better suit for the remainder of your stay.
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Zeona asked a question Feb 2017
Chichester, United Kingdom8 contributions3 helpful votes
What is your wheelchair access in the hotel room?
Answer from hulagirl96817
Feb 2017 |
My mother in law uses a wheelchair for long distances. That worked out well for her because the ramp to the Annex is so steep that it's pretty scary to use. So we never used it. She was able to walk up the seven steps to the landing. From the street to the lobby and in the restaurant, it is easy to use a wheelchair. In the hotel room we were in, it is impossible to fit a reg wheelchair. The carpet makes it difficult to push the wheelchair well. Hope this info is helpful.
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charles m asked a question Jul 2015
Newcastle upon Tyne, United Kingdom
two travelers need space in the room what rooms would be best
Answer from Cathy R
Jul 2015 |
I'm not certain that my previous response actually was sent through my email, so I am repeating it. Sorry if you've received this already. I would recommend room# 1001 on the 10th floor. It had two single beds, with a little bit of room to one side of the room and the bathroom area was bigger than our first room at that hotel, which was all around smaller. Good Luck!! Cathy
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charles m asked a question Jul 2015
Newcastle upon Tyne, United Kingdom
two travelers need space in the room what rooms would be best
Answer from phillipp357
Jul 2015 |
Generally hotel rooms are smaller than Western hotels. Shiba Park had the largest rooms of all the hotels we looked at prior to booking. The room was quite large enough not to feel confined. Space for suitcases (1 on the rack by the door with the other in the wardrobe) without causing a bottleneck. A couple of side chairs with small table, plenty of room to read. A bench area for tea/coffee with a mirror & seat for make up. Would certainly stay there again.
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bradless asked a question Mar 2015
wales15 contributions12 helpful votes
Hi Are there any tea making facilities in the room? Thanks.
Answer from Terence Lee
Mar 2015 |
And the service staff washes/disinfects your cups everyday.
2 votes
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