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All You Need to Know About the Rooms
at Quality Hotel & Suites

Room/Suite (20)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... It has no elevator so be prepared for stairs. The room was large with vinyl floor that felt a bit sandy. Bed was...
Well renovated and clean room. Michael at the reception was welcoming. Room had a balcony and the window can be open. No...
... some slack on some of it's deficiencies. The first room we were assigned was dated had a smokey smell but the front...
Featured room amenities
Laundry Service
Internet
Wheelchair Access
Air conditioning
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Reviews that mention rooms

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Winterrvtraveler wrote a review Sep 2019
Traverse City, Michigan280 contributions87 helpful votes
This property is older and has had some updating. It has no elevator so be prepared for stairs. The room was large with vinyl floor that felt a bit sandy. Bed was comfortable. Pillows not so much. Old style heater was very noisy at night. Towels could be bigger.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Suzanne B wrote a review Aug 2019
Gatineau, Canada35 contributions13 helpful votes
Well renovated and clean room. Michael at the reception was welcoming. Room had a balcony and the window can be open. No carpet fridge in the room with coffee maker.
Caught in the room was confortable and the room was spacious.
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Date of stay: August 2019
Room Tip: Room on the main level and on the of the street were the theater was a good room and quiet
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CarmelaB333, Manager at Quality Hotel & Suites
Responded 13 Aug 2019
We are happy that you enjoyed your stay. Your feedback is very much appreciated. We hope to have the pleasure to accomodate you again. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bobberts wrote a review Oct 2018
Wakefield, Canada65 contributions25 helpful votes
Wish there was a choice for 'Good' because I hesitated giving it a 'Very Good' rating. This hotel is being renovated so I can give the management some slack on some of it's deficiencies.
The first room we were assigned was dated had a smokey smell but the front desk person was kind to give us a larger room for the same price. The new room was also a bit dated with wall paper coming off some of the walls and wrinkles in the carpet but it was quite large with a comfortable bed.
A good breakfast was included in the price.
The best part of our stay there was being greeted by the morning front desk person (Catherine) with such warmth and exuberance.
Would suggest to the management to forgo the installation of odour suppressing units in the hallways of the hotel. Not really a great smell when you walk the hallways.
Also very nice housekeeping staff.
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Date of stay: October 2018Trip type: Travelled as a couple
Room Tip: bottom floor rooms have a sliding door onto a little patio. Nice to have if the weather is good.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from CarmelaB337, Operations director at Quality Hotel & Suites
Responded 21 Oct 2018
Thank you for all your comments, I will share it with our staff. Thank you to draw our attention to the odor problem in the hallways. We will work on it and do our best to suppress it. Hope you will come to visit us again on your next trip to Sherbrooke. Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
debit7 wrote a review Oct 2018
Lindsay, Canada532 contributions110 helpful votes
+1
We drove in from Bar Harbour, Maine, and directly to our hotel. We arrived about 5 pm, but unfortunately our room was not ready until 7 pm. We were exhausted, but went for dinner and the time went quickly. When we got back, we still had to wait a few minutes, and then perhaps because of a slight language barrier, we sat and waited in the lobby even after our room was ready. No one let us know for sure that we could go up. When questioned, the desk staff said 'I told you it would be ready at 7' Nevermind that he had stood and talked to another staff member, right beside us, so could not have missed us sitting there. ANYWAY, once we got to our room, it was wonderful. I booked a month prior, and the hotel had been full, except for a suite. It was worth the extra money because it was very spacious and had a balcony. The view wasn't spectacular, but it was still nice to sit outside for a few minutes, after a long day in the vehicle. The room was very clean and the bed was comfortable.
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Date of stay: August 2018Trip type: Travelled as a couple
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Chacharea wrote a review Oct 2016
St. John's, Newfoundland, Canada57 contributions34 helpful votes
After reading previous reviews before booking, I was anxious when we arrived, as we have had some bad experiences with hotels wrongly classified and reviewed. For the past three years we have travelled the US and Canada extensively. 1. I do expect a new hotel to be constructed before I come to a town for one night. I don't expect gourmet food and my favorite coffee etc. What I do expect is clean and comfortable beds, clean floors , and clean bathrooms/towels. The room met these criteria. We had a great night's sleep, we felt safe, and the hotel was quiet. The front desk attendants were polite, friendly, and helpful. Having a breakfast included, consisting of whatever, is a bonus, and we take it in stride and adjust. The breakfast that was included in the restaurant next door (tip not included) was excelent and the server was very attentive and proficient. We were happy to tip her for her service, Overall,e got good value for our money. We are Choice Rewards members and get good rates.
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Date of stay: October 2016Trip type: Travelled as a couple
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Responded 31 Oct 2016
Dear Chacharea, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julie-Ann Logan General Manager / Directrice Général Quality Inn Hotel & Suites Sherbrooke (819) 563-4755
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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