After being let down by other hotels we were excited for the holiday inn because we knew what to expect, however the staff made this one amazing. At check inn there was a large business group ahead of us but we didn't wait more than 5mins. My mom didn't feel well and the staff quickly tried to help from offering water to doctor recommendations. We decided just to relax by the pool after a long day of driving. The shower was wonderful and the beds were perfect! The adjoining restaurant was good and the service great. In the morning we were making a quick departure to stop by the doctor and hit the road. They gave us breakfast to go and offered to have the chauffeur guide us to the the dr but we had gps so declined. I generally like the holiday but the staff at this one was amazing! Thank you so much for taking great care of us!
I been at this hotel for a week and it was Fair.
The breakfast is really pour and the dining room is extremely cold!
The pool side is cozy and nice, the room are clean and tidy.
It took the reception stuff 45 minutes to check me out because they made a mistake and charge my room with another person laundry.
The price is fair, so I have no complains.
I have stayed there a couple of times on business trips and its location is extremely convenient since it is very close to the Pemex offices and the Dos Bocas port. Also, I have stayed there during weekends and enjoyed of a relaxing time by the Pool, which is very nice.
The rooms are very standard, as all of them are in Holiday Inn Express Hotels, but I have to admit they are extremely clean, the internet was a little bit intermittent at first but I called the reception and they finally got it right. Also, the staff was very nice and welcoming, very good service.
As per the restaurant the food it was very good, I had some "arrachera" and was delicious. I can say they have improved.
I totally recommend to stay there.
Although this is one of few hotels in Paraiso, it lives up to the Holiday Inn standard and also is in a great location for exploring the area: El Bellote is just northwest, Comalcalco and the Cocoa Route less than 20 minutes south. Our room was large, comfortable, had the pool all to ourselves and breakfast was perfect.
Stayed one night on business. Good value and excellent standard.
It is the best hotel for many miles in any direction. Has a pool but it's not very large. Restaurant ok for 1 night.