We booked this hotel as my partner had to go on work training during the week of both our birthdays. As it wasn't us paying for the stay the price was a big factor in selecting the hotel. But boy, did I expect more! This hotel did not even cover the bare minimum. It was extremely dirty, extremely dated, awful breakfast and nothing in the room was working properly. On top of that it was noisy and smelled really bad. We spent 8 nights there, had 2 rooms booked and nothing of what we experienced would be described as acceptable. The staff didn't seem like they knew what they were doing really but at least they were super nice and polite. My only recommendation is pay a bit more and stay somewhere else!
Fantastic location for luas, bus & shopping district. The staff are so helpful and friendly. Breakfast was so tasty. Sadly our room was extremely outdated ( 237) especially the bathroom. Not very clean.
Extremely basic accommodation.
Party of 4 visited this week as a base for a concert at 3 arena and shopping trip in Dublin.
Hotel is not great looking from the outside and first entrance but when you go in it's got a lovely reception, check in was swift and got the keys to our two twin rooms within minutes.
On entering the first room we were met with a strong smell from what seemed like kitchen fans. The window was wide open so went over to close it and was faced with a building site and huge piece of noisy machinery, see pic.
Second room was fresher. Though had large hole in the wall.
After the concert 1st room was cold so followed the instructions and turned on the heater only for my daughter to shout to me in the bathroom that she thought it was on fire. The whole room smelled of burning so due to time and no one being on reception we piled on jumpers and socks and went to sleep. Machinery woke both rooms up early.
Shower in room 1 spurted water out of the top of the shower head, not the bit it's supposed to come out and soaked the whole bathroom within a minute of having it on so we were unable to use it.
Went down to breakfast which was pretty good and spoke to receptionistwho took my details and said she would get the manager to contact me. Still waiting 4 days later.
Have attached honest pictures as the knes on website are very misleading.
Also dirty splatters all over the wall next to my daughters bed, I don't even want to know what they were but very noticable and should have been cleaned.
We arrived at about 10.30 in the morning and I must admit the hotel didn't look very nice from the outside and the surrounding area didn't look good either but when we went inside it was fantastic! The staff were really friendly and said our room would probably be ready at 12.30 although on their website it says checking in was at 2pm. We left our luggage in a secured locked room. We got back about 1.30 and there was a carvery in the dining room. It was only 9 euro each. It was wonderful! We had roast beef and all the trimmings. We were really impressed. We went to the room and it was quite big but cold. We soon got the heater on which worked with the key. We got ready and went out. When we got back again the room was cold. The breakfasts the next morning was fabulous. Cereal, bacon, eggs fried or scrambled, sausage, black pudding, beans, mushrooms, toast, orange juice and tea or coffee. The next night when we went out we left the key in so that the room would be warm when we got back. I would recommend this hotel but would just say all the corridors were cold and when you get cold out all day it's not good.
We managed to get a great offer on the hotel and paid little more than we would have for a double room in a hostal. The hotel was under some work but we never heard anything or were disrupted. The staff were friendly, we left a do not disturb on our door and we were left a bag of clean towels which was very thoughtful. The hotel itself is a bit old and has some wear and tear but for the price you can’t complain. The bathroom was well furnished. There was a desk in the room and still plenty of space. Though we didn’t eat there, the restaurant smelt amazing but closed quite early. We stayed for 2 nights and the situation was perfect, we were maybe a mile and a half from the main touristy areas like temple bar. There were dozens of shops around and souvenir shops. There is a tourist information desk in the entrance with hundreds of flyers for all kinds of great activities. The hotel is next to the airport bus stop when arriving to Dublin. We had a safe in our room and the area was relatively good in terms of safety at night - overall it was an great place to stay.