Had to be directed to the reception, which was in the bar. Dark and gloomy interior which was very difficult going for my vision impaired wife. Nice proprietor but not overly helpful. Had a drink at the bar which turned out pricey. Our room was up a dark and gloomy stairs and the automatic light only came on when we go to the room door! I have stayed in two monasteries but this room is definitely no go for more than one night because of its limited space, lack of ambience and comfort. Slept well though as we were tired from travelling.
I'll have to agree with most of the negative review here.
We came here in family near 13h thinking it won't be too soon for the check-in but we were so wrong, nobody was there, nobody at the reception, no guests not even a message on the door. We toured around the hotel and luckily we found the manager. He was a little bit grumpy since we didn't come in a convenient moment I guess. But after all, he gave us our room key and give us the passcode for the building so we can come back by ourselves later in the day. His last advice was to simply give back the key to the reception desk once we checked out.
We only come back at night near 22h after town sightseeing.the whole place was almost pitch dark, not much lightning for the parking place... but we were surprised to see the parking is full and they even put a cardboard sign "Hotel complet" (the hotel is full) in the door leading to the reception and the rooms. We entered the reception hall using the number code given by the manager earlier in the day. Strangely, no light, no sound... and of course, nobody at the reception desk, this will not surprise us in this hotel anymore.
We went in our room, it was room number 1, so just next to the reception hall once entering the corridor. Since we booked the room for 4, they added 1 extra double bed to it, and this is correct, but almost took the whole room space. The room look clean and neat. The TV was wall mounted in the corner, but very visible from the original bed. The WIFI was supposed to be free and the information was on the table, but out of our 8 mobile devices (cellphones, tablets, laptops) only one could connect to it. Next to the original bed, there is a sliding door leading to a huge bathroom (that would have taken half of the total room space) with a shower. It looks decent for the hotel class but I might say they had bad taste designing this room.
They could have done better than this. But I won't book here next time I come back to Colmar, which is a splendidly beautiful city, especially its old town.
I am a frequent traveller and have come across many different types of hotels and hostels ad am usually quite tolerant ad lenient with my reviews. BUT, this hotel was horrible. First of all, it was old, kind of dirty and very simple, all things I can live with. Then, I find out the tiny tv is at an angle that it hurts your neck to try and watch. My dad had trouble with the bed and asked to change the room. We were yelled at for this request even though there were only a handful of other people at the hotel. Next, my room was next to the highway and not soundproof at all so I could hear noisy traffic all night. This turned out to be a blessing because during ours stay they decided to do renovations that started at 8 am. So there were loud workers, banging tools and constant stopping outside the doors. We were driving long hours and intended to catch up on rest. This ended up being impossible. No discount offered for the inconvenience and no apology. With nothing around for miles, no television and no friendliness, we had no option but to leave early and come back late. Do not stay at this hotel. It is overpriced and unfriendly.
We came to Hotel du Ladhof and were to start with quite tired after a long drive. The hotel manager seemed okay in the beginning but soon came across as aggressive and rude especially towards the mother of the family. As we were tired we paid and got into the room, we had our 2 babies, one only 6 months and another 2 1/2 years of age. We had asked for a non smoking room, which it obviously was not - astray in the room as well as sigarette holes in the blankets. The baby bed that they had put in there was horrible looking, it looked unsafe for a child and dirty. Our 2 1/2 year old started coughing and sneezing in there because of a dirty carpet, and we got worried that he would be ill as he had been in hospital only 2 weeks before our holiday, for asthma treatment.
We decided we could not stay there, and went out and tried to explain all this to the owner who just got really rude, angry and was not going to be helpful at all. Needless to say we did not get our money back - and it was too expensive to start with - It was a horrible experience in Alsace - a place I love in France. Don´t stay there !!
The Ladhof is actually two hotels : the old one with creaky wooden stairs and a more modern one behind it. Neither of them is for lovers of luxury. The decoration of the rooms is banal and even a little sad, the bathrooms acceptable, the breakfast continental in the negative sense of the word.
But then again, one does not go to Colmar to spend long hours in one's hotel room, and Colmar itself has undeniable charm. We loved the Tanneries quarter with its colourful wooden-beamed houses, the Unterlinden museum with the Issenberg Retable, and the Koifhus with its painted-tile roof. Colmar is well situated to visit the Alsatian wine trail and as a stop on the way to Switzerland.
For a one-night stay, and considering the price, the hotel is commendable.