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All You Need to Know About the Rooms
at Matterhorn Lodge Hotel & Apartments

Room/Suite (35)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... of four were on a ski vacation, and we found an available room on the web. The staff was very welcoming, our room was...
... bars & small cafes. The hotel has a very nice ski locker room and a relaxing spa in the basement. The staff is incredible...
... of days over Christmas. Comfortable and well appointed room with thoughtful details, great spa, and a ski/boot room...

Reviews that mention rooms

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Anni2001 wrote a review Feb 2020
Ottawa, Canada12 contributions5 helpful votes
Our family of four were on a ski vacation, and we found an available room on the web. The staff was very welcoming, our room was beautiful, and we were amazed at the breathtaking view of the Matterhorn upon awakening our first morning! The full breakfast was outstanding! And best of all, there was a clear concern for minimizing the environmental impact of the hotel. Danke!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from MatterhornLodge_Team, Leiter Gästebetreuung at Matterhorn Lodge Hotel & Apartments
Responded 13 Feb 2020
Güeten Abund A F Thank you very much for your visit and the wonderful compliment - it is like when the stars shine in the Zermatt sky. :-) Thank you for understanding the federal swiss english. We are always happy to welcome our international guests and we always want to try to fulfill your wishes. It is very important to us - to give nature a minimum back what we get - hence our environmental ideas - that you are happy with this philosopie - makes us happy. We look forward to seeing you soon again. Fröhliche Grüsse - Euer Matterhorn Lodge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jane H wrote a review Feb 2020
3 contributions
Everything about this place is awesome - the location, amenities, staff & views. The Matterhorn lodge is in a great location away from the busy center but a few minute walk away. It is close to the supermarket, bars & small cafes. The hotel has a very nice ski locker room and a relaxing spa in the basement. The staff is incredible and always went the second and third mile to make our stay unforgettable. The view of the Matterhorn is incredible and has a beautiful church in the foreground.
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Date of stay: January 2020
Room Tip: The 2nd - 4th floors have the view of the Matterhorn.
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from MatterhornLodge_Team, Leiter Gästebetreuung at Matterhorn Lodge Hotel & Apartments
Responded 7 Feb 2020
Güeten Abund C4237XKjaneh Thank you very much for your visit and the wonderful compliment. We like our mountains and all our Guests - that makes our life everyday happy. We are also happy to surprise our people with naturalness. It is always nice that our Guests understand Swiss federal English :-) We look forward to your next visit - see you soon. Kind regards your Matterhorn lodge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hallie M wrote a review Jan 2020
7 contributions
Stayed with my husband for a couple of days over Christmas. Comfortable and well appointed room with thoughtful details, great spa, and a ski/boot room with lockers for gear. Staff were exceedingly helpful making last minute dinner reservations in high season and made a point of remembering our names. Lovely Swiss breakfast spread and evening happy hours. On Christmas Eve they shared the hosts' personally cured meat and local cheese, a nice touch.
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Date of stay: December 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from MatterhornLodge_Team, Leiter Gästebetreuung at Matterhorn Lodge Hotel & Apartments
Responded 2 Jan 2020
Tagwohl 146halliem We are happy that you visited us. Your compliment motivates us for everyday life. We are proud that we were able to inspire you at the Matterhorn Lodge and look forward to welcoming you back soon. And also thank you that you understud the federal swiss english. Happy new year and all the best for you :-) Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tedstravelblogs wrote a review Sep 2019
Vancouver, Canada364 contributions860 helpful votes
This is a modern, refined, comfortable and appealing boutique hotel that was an enjoyable place to stay and deserves many of the plaudits lavished upon it by other TA contributors. However, our experience revealed some shortcomings that tainted the excellence that those rhapsodic accolades had led us to expect.

The good: in a town with plenty of eye-catching competition, this hotel is a delight to behold; a favourable first impression that was abetted by proficient and obliging reception and service staff. Our one-bedroom panorama suite (215) was extravagantly spacious, clean, quiet, comfortable, stylishly finished & furnished and well-appointed. Almost everything expected was there and it mostly worked as expected. Both the bedroom and the spacious living room open onto an equally expansive, flower-bedecked balcony with a peerless view (weather permitting) up to the Matterhorn. The king bed was comfortable, the linens plush and there were enough pillows for each of us to find a favourite. Closet & storage space abound throughout the suite. The bathroom & separate toilet are roomy, tasteful and as well-equipped and functional as a Swiss Army knife. The kitchen would be adequate anything short of a feast although the absence of a microwave oven seemed odd given that there is a fair size convection oven that appeared never to have been used. The included Wifi worked well on all our devices. A breakfast buffet is included in the tariff. The hotel will provide transport from and to Zermatt Station if requested.

The not so good: there is no air-conditioning in the hotel, which might be fine for the majority of the year when heating is the primary requirement but it’s somewhat less so in balmier conditions. So, if the suite gets too warm for comfort, opening the balcony doors is the only means of temperature control – day and night. On arrival we discovered that both bedside lamps and one reading light in the suite were not working which we reported immediately. Undertakings were made but they were still not working when we departed a couple days later. The hotel’s website waxes lyrical about their breakfast buffet and egg accompaniments and the outcome is OK., but falls short of excellence – especially if you arrive later when the buffet is very slow to be replenished.
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Date of stay: September 2019
Room Tip: If yiur there for the Matterhorn, take the view rooms.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from MatterhornLodge_Team, Leiter Gästebetreuung at Matterhorn Lodge Hotel & Apartments
Responded 10 Sep 2019
Güeten Abund Tedstravelblogs thank you very much for your visit. The time with you was fantastic. Also thank you for the wonderful compliment and thanke you for understanding the federal swiss english. Maybe we can make it to a gold medal on our way 🙂 We are a home for our guests in Zermatt. We love the surrounding nature and the paradisic mountains. We like to do our work with sustainability and care. In the mountainworld of Zermatt the temperature at night reaches seldon 20 degrees celsius - our ac systems in the mountains is really the open windows and the fresh air coming through. We live in a very clean and quiet village in the mountains that this is practicable. :-) The technical defekt in the appartment "Dr Gwennlich Wäg" could be fixed by an electrician, we are very thankful for your indication. We are starting the day with a regional and lokal breakfast - We like to make wishes come true and care individual for every guest. Unfortunately - you needet do wait a little - we are always motivated to prepare everything freshly and tasty which sometimes causes a short delay in replenishing. We are looking forward for your next visit and wishing you a georgous further journey through beautiful Switzerland. Kind regards - your Matterhorn Lodge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alistair Spencer wrote a review Aug 2019
Switzerland1 contribution
The Matterhorn Lodge Hotel is a calm oasis, and, close to the centre of a very busy Zermatt. From the beautiful flower adorned front of the hotel we had the classic view of the Matterhorn close to the church...taking an aperitif or coffee. At night, you can see the late climbers descending with their head torches scanning the peaks edge. Breathtaking.

The team were very welcoming and helpful from reservations to activity suggestions. Do note if arriving in the afternoon, the team take the typical Swiss lunch until 1430. You can leave your luggage in the boot room and have stroll around Zermatt to get your bearings. We would highly recommend this and will certainly return ourselves.
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Date of stay: August 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from MatterhornLodge_Team, Leiter Gästebetreuung at Matterhorn Lodge Hotel & Apartments
Responded 23 Aug 2019
Tagwohl Morcle_Peeps Thank you very much for your visit and the wonderfull compliment. Again and again we are happy when we can pass on our type for the beautiful mountains and our guests take home many memories. We look forward to seeing you again soon. Kind regards - your Matterhorn Lodge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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