Found the location easily enough, when we arrived we had to wait a while for somebody to get to reception to book us in. There was a sign on the desk stating that the restaurant was closed that evening....
We were given directions to the room and pretty much left to our own devices, the building is fairly minimalist/featureless, if there was a wellness centre and a pool the staff didn't seem to think it would be worth showing it to us or even pointing us in the right direction.
So we went out for dinner and beers(Gainsbar for beers, don't miss this gem!).
The room itself was fine and the bed very comfortable, we had a room at the front of the building and there was no road noise.
Breakfast was pretty uninspiring and we would like to be asked if we would like a coffee/tea rather than find someone who can operate the barrista style coffee machine.
There you have it, a fairly expensive, bland, un-inspiring hotel that I feel could have offered a whole lot more. Perhaps that is the way the owners/managers think a hotel should be run, they are mistaken.
I'll start with the positive points : the hotel is literally a 5 minute walk from the station which makes it very handy for travel. We liked that. The staff have a very natty way of folding towels as we found first a swan and then an elephant on the bed ! That was rather clever and certainly made us smile. After that it all went downhill somewhat. The room was certainly quite large but it was also open plan and I prefer a little more privacy. The bath was behind the bed and neither the toilet or shower had a door or even a curtain. Call me fussy but I prefer a little more privacy. There is no air-con, just a fan. The windows do open very wide but that just lets in noise from the trains and mosquitos at night. The quilt on the bed is a lovely squashy one but it was a winter tog and much too warm to use at night, which left us open to many mosquito bites !! I also ended up with bruises across the back of my legs from the edge of the bed. The mattress was set in a frame like a box I suppose. This left an edge running right round the bed and I wasn't tall enough to reach the floor without having to slide from mattress edge and over the solid edge to get there. I ended up with a considerable bruise on the back of each leg from doing this. We had breakfast on just one morning. This was a continental style and had a fairly good range of food to choose from but at 19 Euros each we considered this quite expensive for what was available. I've had better motel rooms to be honest. The hotel is a spa offering' peace,harmony and hospitality' but at a price extra to your room. Not even the swimming pool was free to use, which disappointed me. Even the most basic motels I've stayed in let you use the pool for free ! So no, we didn't leave 'feeling more relaxed at the end of stay than at arrival ' We felt quite exhausted from it all.
I had planned a "day of wellness on my own" some time before. With a busy life, children and a husband often abroad it's a was a personal luxury... I looked forward to swim in the outdoor pool and read a book in a lounge chair next to it, but the weathergods had other plans for that day... no problem, I presumed, I was counting on enough indoor relaxation and swimming in an outdoor, but heated pool is not an issue... but when I entered the facilities, everything seemed very dark and gloomy. The lay-out of the building was not pleasant at all: all facilities were like one room next to the other and the material used for the floors and walls was industrial and dark grey... at the center there was the "cafeteria" (odd name in a wellness) which gave out to the outdoor swimming pool, but there was no way of entering the pool from that side. You had to go back to the corridor to enter the pool from one of the openings in the hallway/corridor: very enoying because you need to take bathrobe and slippers along... since there is no way of entering the pool from the outside, there is also no way of exiting it from the outside... so I descided to spend some time relaxing in the "Canadian" room but felt like claustrophobic and too hot there... since i had booked for the day and had planned to take the lunch there, I had already let réception know that when i arrived. I took the lunch, which was almost as expensive as a lunch in a star restaurant (I went there on a Tuesday) and the starter were fried (frozen) loempias! And the main dish was steak with Brie on top (!!!!) and potatoes that were so fatty they wanted to slide of my plate on their own, with a bowl of mayo (from a bottle) and no vegetables at all!!! On the website wu wei on the contrary says they give great attention to healthy food!!! I really think they need to explain their chef what that means...
I live in kortrijk and i wanted a nice relaxing day for myself but they will never see me here again and if anyone asks i will tell them about my personal experience...
I've never (I don't think) been prompted to write a bad review for a hotel before, and I stay in hotels in UK every week.
I'll start with the location. Follow a poorly maintained road directly alongside the railway track until you come to the derelict industrial site - and you've found it!
I still had some hopes of a pleasant experience with the whitewashed courtyard - but then I started noticing the weeds, the peeling paint, the unloved plants - and my optimism faded.
Checkin next, and the sole receptionist had more important things to do than deal with guests - so we waited and finally got sorted.
We booked breakfast for an exorbitant (to my mind) €19 each and were given the key to our room.
We were offered the chance to pay even more if we wanted to use the spa facilities (pool, sauna, etc.) but we declined. We always choose hotels with pools, etc. but rarely use them - it's just nice to know they're there (but not worth an extra 60 odd Euros).
So now - the room. Good points first - it's large, and the bed is really comfortable.
Moving on - the promised air con is a fan. The room was uncomfortably hot all night. The furniture is poorly chosen. The tiny TV is on a table much lower than the bed so you can't really see it. The bedside "tables" are also very low and don't have flat tops. Maybe they're stools? I don't know - just don't bother putting a glass on them because, well - you can guess.
The other furniture - two unpadded, uncomfortable chairs and a little "rustic" table.
The iPod doc- ok for an old iPod but won't take an iPad or anything with a Lightning connector so a bit of a waste of time really. And nothing useful like a kettle and tea / coffee / biscuits in the room.
My wife and I went to explore the public areas. There was a sign for "bar" but we could only find a room we took for a staff rest-room so we didn't go in. There was a map that hinted at a lounge but it was more like a corridor with two novelty kids' armchairs made out of scrap wood, and a huge old wooden workbench.
My wife braved approached the lady at reception and asked about a lounge. She was told there was one through the restaurant but we didn't bother going - we'd seen that area through the window. More of the uncomfortable chairs and minimalist rickety tables.
Summing up - I hardly think our ying and yang is going to be better balanced or that we'll feel more relaxed - quite the opposite in fact. If it hadn't been for the wonderful hotel we stayed in in Belgium last night, I think we'd be on our toes to another country tout de suite (like most people do).
I stayed here after a cycling weekend, so was really pleased with how spacious the room was and that they were happy for us to keep our bikes in our room. The room style was very Scandi style; bare, white and wood - very peaceful. The shower was nice & hot with a waterfall setting and we had robes & slippers in our room which was handy as you need them for the spa. The spa cost extra, but the price was reasonable (€17 for a 3 hr session) for the facilities offered (salt scrub shower, waterfall thing, hamman, sauna with ice, indoor/outdoor pool, various relaxing areas with fire places). The parking was spacious, in a covered area that gets locked at night. There was a hairdryer, and mini bar fridge in the room (and lots of space & light). There was a lift at the back for getting our luggage & bikes to the room. I didn't try the breakfast or cafe foods. The location was a couple of minutes drive from the centre of Kortrijk - probably a 10 to 15 minute walk. The entrance is quite low key (almost hard to spot - needs a bigger sign!). The staff were kind & helpful and spoke English. It is a quiet place (as you should guess from the name).