Views were beautiful and location was extremely convenient. Our studio apartment was clean, modern and had everything we could’ve needed. The apartment manager was very helpful and accommodating as well. This would be a 5 star review but there are three reasons why I’m rating them 4 stars instead.
One: our “queen bed” was just two twin sized beds put together. Sometimes we would slip in the middle and the bed was just overall very uncomfortable.
Two: the doors are extremely thin. There were a few other apartments surrounding us and anytime anyone knocked on their door or entered their apartment we would shoot up in bed thinking it was our door. However, other than that we never heard our neighbors so that speaks to the thickness of the walls at least.
Three (and most significant to me): I booked our flights months before our visit and sent the information to the apartment manager as requested. The only option for a flight that day was 6am arrival in Ponta Delgada. I received an email from the apartment manager just days before our trip that the apartment would not be ready for us until 12pm after we were originally told it would be available when we arrived (this flight was our only option). At first, I thought it wouldn’t be a huge deal but after a sleepless overnight flight, all we wanted was a bed. We had to walk around like zombies for close to 6 hours before being let into the room. We even dozed off in the mall a few times. One plus is they held our luggage for us which was helpful.
Although these three reasons negatively impacted our sleep and overall stay, the positives do outweigh the negatives here. That’s why they’re still getting 4 stars. Therefore, I would still recommend this accommodation. I had a friend who stayed in the suites and she had no complaints so would probably do that next time instead of the studio.
Found the duplex apartment after originally booking 2 of the single apartments. Was happy I did because much cheaper. This is 2 bedrooms and a bath on a second floor and living room and kitchen on the main floor. Apartment was spotless when we arrived and stayed 4 nights. Luggage storage was offered on both ends, which helped make things easier since we had to be out of the apartment before our flight. Air conditioning in each bedroom made sleeping wonderful. Balconies on the main floor and second floor gave us a chance sit outside while eating breakfast and cocktails. Washer dryer combo machine was great after days of hiking (bring your own soap.) Minor complaints only - wifi signal is weak and doesn't work upstairs, only on main floor and downstairs gets quite warm when hot outside. We weren't there much during the day so not too big an issue. Would definitely recommend to other people visiting the island. The location really can't be beat. In the heart of downtown.
The unit has everything! Great view of the marina, restaurants & cafes are in the lobby - if you feel lazy. Lots of shopping in the building & nearby. Grocery/produce & souvenir shops too. The service the apartment mid-week which was fine for us. Secure safe area. we arrived early (notified the booking team in advance). Our room wasn't ready. The rental team stepped in and found us a place to sleep in the building (after traveling 12 hours I was ready to drop). They building team saved the day and have been great all week! We would come back to this property again.
We booked to stay here as it was reasonably priced with good reviews and it didn't disappoint. The apartment was on top of the shopping centre. We arrived later than planned but the security guard showed us to our room. There were some local jams, biscuits and tea left in the compact kitchen, the bed was very comfortable and the view over the harbour was lovely. The only slight downside was that you could hear traffic from the road. I don't think this would usually be a problem as there was a car rally on during our stay.
This well decorated, clean and comfortable 2-bedroom 1-bathroom apartment is a fabulous place to stay in PDL. The sunrises and sunsets are spectacular, you can watch the planes come in, and be right on the marina enjoying all its beauty. Would highly recommend!