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All You Need to Know About the Rooms
at Eria Resort

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Guests1 room, 2 adults, 0 children
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Room review highlights
... of. The hotel is placed with great view, a good training room too. There are cats around the hotel, who is also really...
... when I was eating and the food is very repeative each day. Room is clean but the wet room isn’t clean especially the...
... provided for the disabled are without doubt fantastic. The room are fully equipped to cope with wheelchair users. Fully...
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niels T wrote a review Jan 2020
1 contribution2 helpful votes
I think it is a great hotel. Diamanto is a very warm and smiling person, so pleasant. It is a great hotel for disabled persons, with great rooms, a diasabled friendly pool. I think everybody should try this hotel, i really recommend this. The food is great too, with great staff with a good humour. Every disabled person should consider this, it is an experience for life - the best. Every person is taken care of.
The hotel is placed with great view, a good training room too. There are cats around the hotel, who is also really nice. I have been there 4 times, and i cant get enough.

This hotel definately gets 5/5 stars. Top dollars.
Everybody is warm og smiling, and are giving the best.
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Date of stay: August 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 Helpful votes
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Response from Apodiamanto, Γενικός Διευθυντής at Eria Resort
Responded 13 Jan 2020
Dear guest, Thank you for opening the season 2020 with a such beautiful message! We are looking forward to welcoming you again and again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tom T wrote a review Sep 2018
2 contributions2 helpful votes
Overall staff are lovely, the hotel and swimming pool itself lovely as it has good accessiable for disabled people. I found hair in my meal when I was eating and the food is very repeative each day. Room is clean but the wet room isn’t clean especially the toilet. WiFi poor and not reliable at all. The drinks are expensive and I found myself going to the supermarket a lot cheaper than purchase at the bar.Another hotel is cheap of drinks about average €2 Massive rip off. We were really disappointed to find the nearby beach isn’t accessible for wheelchairs users. We had to travel further by local bus and found better beach with good service and accessible ramp etc.
We would not recommend anyone to use this hotel unless you are rich and can afford those expensive drinks and trips
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from eriaresort, General Manager at Eria Resort
Responded 13 Jan 2020
Dear guest, thank you very much for your time to write your experience in our resort We are all terribly sorry for the inconvenience some of our services caused to you, accidentally, I could say The management and the staff took a note for your mentionned points. We hope we will have the opportunity to welcoming you in the future and be able to offer you our hospitality
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peter M wrote a review May 2013
March17 contributions31 helpful votes
We have just returned from a weeks stay at the resort with my disabled daughter. The facilities that are provided for the disabled are without doubt fantastic. The room are fully equipped to cope with wheelchair users. Fully adjustable electric bed and large wet room bath rooms are all standard. The pool is heated, has a ramp for wheelchair access and built in jacuzzi. We arrived very late in the evening and were greeted with a lovely cold plate of food and hot coffee, but in general if there was a down side to the hotel it was the food. After the arrival plate which was very welcome and good the Buffett style breakfast and evening meals were not of a very good standard. Things were put out on hot plates that didn't keep them hot. the choice of hot food was very limited and not very appetising. There are however very good restaurant and bars close by on the beach front.
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Date of stay: May 2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Mirja P wrote a review Mar 2012
Lahti, Finland1 contribution25 helpful votes
I work as a personal assistant for Tiina Kari, whos MS-disease was diagnosed in year 2003. Later she became a widow and needed more help in home we started as a work pair.
We travelled as much as her condition allowed and in the cold winterdays we started to dream of holiday somewhere sunny and warm place.

I was searching at internet hotels for handicapped persons and noticed that in some cases word accessibility meant only a ramp for wheelchair or that shower corner was open, but there was some kind of raised structure which prevents the way to the shower.

At Crete, village called Maleme I found a hotel, which seemed to be just perfect and I started mail correspondence with the manager of Eria-resort, Mrs Diamanto Apostolaki.

We reached to a deal for a 2 weeks board and lodging costs and reserved a room and flights to turn of April-May.
Travelling with a wheelchair was a new thing for both of us, but I found all the information I needed at Helsinki-Vantaa Airport websites and because we flyed with blue and white wings, I contacted also Finnair.

Early in the morning of our travelday we started from Lahti by a taxi to the Helsinki Airport. There we felt us as VIP-clients, everything went smoothly and we got in the plane first and Tiina was carried to her seat by two men.

At the Hania Airport we were picked from the plane with servicecar and after we got our luggages, there was waiting us Eria-resorts Inva-car driver Yannis.
From this first moment we got so good service during our two weeks stay, that it still warms our mind when thinking it.

At the hotel we got a friendly reception by cheerful Diamanto, showing us to our room and telling first information for settling down.
The room was well equipped and spacious, there was a long balcony, where we often sit watching slowly walking turist and even more slowly cars passing by.
We had a nice view to the seaside, olivegroves and the lovely garden,
where unbelievable big roses were blooming.
For Tiina there was electrically operated bed, where she was easy to help.
In the bathroom there was important crab bars, raised toilet seat, roll over shower etc and it was completely as good as we have used to have in home.

During those two weeks morning and evening we took wheelchairwalks round the Maleme village, often to the beach where it took time depending route, 15-20 minutes.
It was so nice to walk and enjoy Cretan spring and flowers.

Exept one dinner, we had our meals at the hotel ja we got so good Cretan food, sitting outside and with the other hotelguests from all over the Europe.
Boarders were of many different ages and groups but something was common and that was disability/disease and that they had assistant, some of them even more than one.
Within our two weeks stay at Eria, there was groups from Great Britan, Switzerland, Danmark and Norway.

Diamanto and her staff organized also evening program and we were taking part at barbeque-party, we danced with local dancing-group in the Greek-evening all together round the pool and if our
courage and singing skills would let along also sing as a Karaoke-nights star.

Because they have a Inva-car and driver in the hotel, there was also opportunity participate at tours to all over of Cretan island.
We didnt go these tours because of Tiina got easily sick in the car, but those who were with, complimented tours well organized and always fullfilled taken inaccount group members special needs.

Hotel´s pool was equipped with a ramp and they have also special wheelchairs for going into pool. Different kind of floating-helps were also reserved for our use and the pool was in a hard use all the time.
There was also gym and you could get massage- physiotherapy and beauty services upon request.

Eria-resort´s staff deserves a specialnotice, because everyone with whom we were dealing with, attitude to their work and us staying there with heart warmly.
Reception was open around the clock you could get help, if needed also during the night.

Disabled/handicapp people´s special needs are taken into account in Eria-resort brilliantly and when you add in that the Cretan hospitality and people-first approach we will warmly recommend this hotel.
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Date of stay: April 2011Trip type: Travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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ruby2Shropshire wrote a review Sep 2009
shropshire2 contributions13 helpful votes
First the good points,hotel very clean,people that worked there, hard working kind and courteous,esp Yannis the driver.
Now for the bad,far to expensive,every thing from a bottle of water which cost 30c in the super market, Eria charged 1.50 e to the eye watering charges for a massage.The food was cold and not good.By the middle of the week i d given up trying to find anything i could eat.
Lastly,why do guests have to pay for "entertainment" which they have nt asked for?Beware of this,as if you don t want to pay and you cant get out of the hotel the only place left is your room!
Trips are pushed,again expensive.Avoid the manageress .
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Date of stay: September 2009Trip type: Travelled with friends
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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