I work as a personal assistant for Tiina Kari, whos MS-disease was diagnosed in year 2003. Later she became a widow and needed more help in home we started as a work pair.
We travelled as much as her condition allowed and in the cold winterdays we started to dream of holiday somewhere sunny and warm place.
I was searching at internet hotels for handicapped persons and noticed that in some cases word accessibility meant only a ramp for wheelchair or that shower corner was open, but there was some kind of raised structure which prevents the way to the shower.
At Crete, village called Maleme I found a hotel, which seemed to be just perfect and I started mail correspondence with the manager of Eria-resort, Mrs Diamanto Apostolaki.
We reached to a deal for a 2 weeks board and lodging costs and reserved a room and flights to turn of April-May.
Travelling with a wheelchair was a new thing for both of us, but I found all the information I needed at Helsinki-Vantaa Airport websites and because we flyed with blue and white wings, I contacted also Finnair.
Early in the morning of our travelday we started from Lahti by a taxi to the Helsinki Airport. There we felt us as VIP-clients, everything went smoothly and we got in the plane first and Tiina was carried to her seat by two men.
At the Hania Airport we were picked from the plane with servicecar and after we got our luggages, there was waiting us Eria-resorts Inva-car driver Yannis.
From this first moment we got so good service during our two weeks stay, that it still warms our mind when thinking it.
At the hotel we got a friendly reception by cheerful Diamanto, showing us to our room and telling first information for settling down.
The room was well equipped and spacious, there was a long balcony, where we often sit watching slowly walking turist and even more slowly cars passing by.
We had a nice view to the seaside, olivegroves and the lovely garden,
where unbelievable big roses were blooming.
For Tiina there was electrically operated bed, where she was easy to help.
In the bathroom there was important crab bars, raised toilet seat, roll over shower etc and it was completely as good as we have used to have in home.
During those two weeks morning and evening we took wheelchairwalks round the Maleme village, often to the beach where it took time depending route, 15-20 minutes.
It was so nice to walk and enjoy Cretan spring and flowers.
Exept one dinner, we had our meals at the hotel ja we got so good Cretan food, sitting outside and with the other hotelguests from all over the Europe.
Boarders were of many different ages and groups but something was common and that was disability/disease and that they had assistant, some of them even more than one.
Within our two weeks stay at Eria, there was groups from Great Britan, Switzerland, Danmark and Norway.
Diamanto and her staff organized also evening program and we were taking part at barbeque-party, we danced with local dancing-group in the Greek-evening all together round the pool and if our
courage and singing skills would let along also sing as a Karaoke-nights star.
Because they have a Inva-car and driver in the hotel, there was also opportunity participate at tours to all over of Cretan island.
We didnt go these tours because of Tiina got easily sick in the car, but those who were with, complimented tours well organized and always fullfilled taken inaccount group members special needs.
Hotel´s pool was equipped with a ramp and they have also special wheelchairs for going into pool. Different kind of floating-helps were also reserved for our use and the pool was in a hard use all the time.
There was also gym and you could get massage- physiotherapy and beauty services upon request.
Eria-resort´s staff deserves a specialnotice, because everyone with whom we were dealing with, attitude to their work and us staying there with heart warmly.
Reception was open around the clock you could get help, if needed also during the night.
Disabled/handicapp people´s special needs are taken into account in Eria-resort brilliantly and when you add in that the Cretan hospitality and people-first approach we will warmly recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC